IT Technician

Conducting electrical safety checks on computer equipment

Monitoring and proactively maintaining computer systems and networks

Replacing parts as required

Troubleshooting system and network problems and diagnosing and solving hardware or software faults

Monitoring Help Desk tickets and resolving user issues

Responding within agreed time limits to call-outs

Working continuously on a task until completion (or referral to third parties, if appropriate)

Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues

Rapidly establishing a good working relationship with colleagues, customers, and other professionals, such as software developers

Setting up new users' accounts and profiles and dealing with password issues

Providing support, including procedural documentation and relevant reports

Following diagrams and written instructions to repair a fault or set up a system

Testing and evaluating new technology

Maintaining documentation and hardware/software registers

**Salary**: From QAR5,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- IT Technician: 2 years (preferred)
- Business Developments: 2 years (preferred)