Service Desk Technician

Job TitleService Desk Technician / OperatorSectionInfrastructure ServicesDepartmentInformation & Communication Technology (ICT) DepartmentJob SummaryThe Service Desk Technician/Operator is responsible for providing first-level IT support across all subsidiaries, ensuring continuous and user-friendly communication with end-users. This role requires the...

Job DescriptionWe are seeking a highly skilled Help Desk Technician to join our team at lxbfYeaa.As a key member of our support team, you will be responsible for providing technical support to our customers through various channels such as phone calls, emails, or help desk software. Your primary goal will be to resolve customer issues efficiently and...

We’re a luxury home service salon from Qatar If you are president in Qatar please read the following We are looking for professional/nail technician Salary will be discussed directly with owner If you are interested please contact us through WhatsApp +974 5544 6886 **Salary**: QAR1,800.00 - QAR3,000.00 per month Ability to commute/relocate: - Doha:...

K20s - Kinetic Technologies Private Limited seeks an experienced Service Desk Technician to join its Infrastructure Services department. As a key member of the team, you will be responsible for providing first-level IT support across all subsidiaries, ensuring continuous and user-friendly communication with end-users.About the Role:This position requires...

IT Service Desk Technicians **4. Act as the first point of contact for all kinds of IT incidents, problems and requests** **5. Dispatch the Tickets from ServiceDesk Queue to relevant resolver.** **6. Provide timely status updates on open incidents or service requests and follow up until its closure with Level 1 & Level 2 teams.** **7. Inspect and...

RequirementsTo be considered for the Customer Service Technician role at Black Pearl Consult, you must possess a Bachelor's degree in IT, Computer Engineering, or a related field, as well as 8-10 years of experience in a service desk or IT support role. Additionally, you should hold ITIL 4 Foundation or higher certification and have strong experience with...

The common services provided as part of IT Service Desk Support shall include, but not limited to, the following: 1. IT Helpdesk Services 2. Support of Computers (includes PCs, Macs etc.), handhelds (includes tablets etc.), mobile devices etc. of various makes and models that run on multiple Operating systems 3. 24/7 support (over telephone and remote...

Welcome to the exciting world of IT support at Trace Systems Inc.! As a Help Desk Technician, you will play a vital role in ensuring that our clients receive top-notch technical support and assistance. Key responsibilities include:Responding to help desk tickets and resolving technical issues related to hardware, software, and network systems;Providing...

The primary responsibility of the Service Desk Analyst is to - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and requests. -...

ASTRA OILFIELD SERVICE AND TRADING specializes in servicing downhole tools and providing various support services to the oilfield industry. Our services include fishing tool servicing, bucking services for Oil Country Tubular Goods, milling tool dressing, and PDC bit remanufacturing. We also offer welding, fabrication, and machine services, and provide high...

**Service Desk Agent (call center)** - **Skill Required**_ - Proficient in English both written and verbal. - Ticketing systems experience. - Service desk environment experience. - IT background is preferred. - 5 pm to 1 am QST from Monday to Sunday (2 weeks rotation). - Working remotely. **Job Type**: Temporary Contract length: 2 months

Urgent IT Job Opening at Qatar!!! * - Position : Service Desk Lead - Bilingual - Work Location: Doha, Qatar - Experience : 10 + yrs - Should have experience in IT support in a lead position for minimum 3-4 years, who has extensive experience in providing solutions (solutions management), incident management, closures of tickets raised and leading L1 and L2...

Gait Apple Premium Reseller is looking for a dedicated and knowledgeable Help Desk Specialist to join our team. As an Apple Premium Reseller, we provide exceptional service to our customers, offering a wide range of Apple products and accessories. The Help Desk Specialist will play a crucial role in providing technical support and assistance to our...

Primary Purpose of the Job: Support the delivery of high-quality customer service, focused technical support, and provide timely and accurate problem resolution to a wide range of complex technical issues, to achieve high level of user satisfaction. Required Experience and Skills: - Minimum 5 years’ experience in the Service Desk area using any popular...

We are HiringSERVICE DESK AGENTTEMPORARY POSITION: to join ASAP until 31 DEC 2023 contract ONLYQID: must be under Family Sponsorship or Freelance ONLYSalary: 7,150 QAR per month/full packageThe Service Desk Agent reports to the Lead – Service Desk. S/he is the first line support and single point of contact for all Sidra Medicine employees in a 24/7...

Job DescriptionAre you the calm in the storm when IT issues arise? Do you have a knack for keeping things running smoothly while delivering outstanding customer service? If yes, this is the opportunity for youWe're looking for an experienced Service Desk Operator to be the front line of technical support — managing helpdesk operations, ensuring rapid issue...

**Job Summary and Purpose**: Provide 1st level technical support to end users within NAKILAT and its joint ventures. Assist in ensuring that all service levels are achieved in line with the need of a safe and efficient IT operations. **Accountabilities**: **Key Accountabilities**: **IT Inventory and Stock Keeping**: 1. Update and manage the IT inventory and...

Job Summary:The Service Desk Operator is responsible for providing telephone and email support for clients and users on technical matters and resolving or escalating reporting incidents in a timely manner.Qualifications:2-3 years of experience providing first level IT support remotely over the phone and remote tools in a service desk environment.Hands-on...

**Job Summary and Purpose**: Ensure that all service levels are achieved in line with the need of a safe and efficient IT operations within NAKILAT and its joint ventures. Provide management and technical expertise to the IT service desk function to provide 1st level technical support. **Accountabilities**: **Key Accountabilities**: **Service Desk Support...

**Job Summary and Purpose**: Ensure that all service levels are achieved in line with the need of a safe and efficient IT operations within NAKILAT and its joint ventures. Provide management and technical expertise to the IT service desk function to provide 1st level technical support. **Accountabilities**: **Key Accountabilities**: **Service Desk Support...