Senior Ticketing Agent

4 days ago

Doha, Qatar Qatar Airways Full time

**About the role**

In this role, you will be responsible to create reservations, quote fares and issue tickets as part of passenger handling at front office. Additionally, you will serve customers professionally through telephone or in person in order to achieve customer satisfaction, generates revenue and take all possible measures to avoid loss of revenue.

As part of your role, your responsibilities will be inclusive of, but not limited to the following:

- Creating reservations for passengers. Handle customer requirement/request professionally ensuring minimum complaints
- Arranging reservations and rerouting for using timetables, airline manuals, reference guides and tariff book. Also, Issue tickets and EMDs quoting correct fare, to reduce passenger complaints and debit notes.
- Calculate and process ticket refunds through system in line with station Finance Department procedures.
- Issuance of Electronic Miscellaneous Document (EMD) and ensure queues, visa updates, medical transaction and tariff inquiries.
- Handle processing of all kinds of rebates/discounted tickets and follow up / own offices sales report at the end of every shift.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications

**About you**
- Bachelor’s degree or equivalent with at least 3 years of job-related experience.
- Excellent command of English language and influencing capabilities.
- Strong influencing, negotiating and excellent relationship building skills.
- Preferably good command on Arabic language.

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**How to apply

  • Reservation and Ticketing Agent

    2 months ago

    Doha, Qatar JNP Trading Full time

    Travel Agency Hiring Opportunities in Qatar! We are expanding our team and looking for passionate professionals to join our growing travel agency! If you have experience in the travel industry and are ready to take the next step in your career, check out our open positions below: Arabic Reservations Ticketing Agent Experience: Minimum 1 year in...

  • Ticket Reservation Officer

    6 months ago

    Doha, Qatar HUB Full time

    We are looking for a **Ticket Reservation Officer **who will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). You will be required to interact with our clients and guide them towards picking the best holiday package to suit all of their requirements The goal is to enhance satisfaction and acquire an...

  • Ticket Reservation Officer

    6 months ago

    Doha, Qatar THE HUB Full time

    We are looking for a **Ticket Reservation Officer **who will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). You will be required to interact with our clients and guide them towards picking the best holiday package to suit all of their requirements The goal is to enhance satisfaction and acquire an...

  • Guest Relations Agent

    3 weeks ago

    Doha, Qatar MK re consulting & services Full time

    **Job Title: Guest Relations Agent** **Location**: Qatar **Job Summary**: As a Guest Relations Agent, you will be the face of our vibrant beach club in Qatar, ensuring a seamless and enjoyable experience for all guests. This role is perfect for individuals who excel in customer interaction and thrive in a lively, beachfront...

  • Telesales Agent

    3 months ago

    Doha, Qatar Starlink ME Full time

    Join our dynamic team as a **Telesales Agent**! You'll be making outbound calls to clients, offering a range of **telecommunications products and services**. Your goal will be to drive sales, build customer relationships, and achieve your targets. **Position Requirements**: - **Must have a valid Qatar ID**: - **Must have NOC**: - Sales experience is an...

  • Airline Customer Contact Centre Agent

    6 months ago

    Doha, Qatar Qatar Airways Full time

    Be part of the 5-star team. Grow and develop your career through this opportunity. We are looking for Agents to join our team for **Qatar Airways Doha Contact Centre in Qatar**. This is an exciting opportunity to explore and be part of the Aviation industry. Your specific responsibilities will include: - Respond professionally to in-bound calls from...

  • Senior Reservations Agent

    2 months ago

    Doha, Qatar Qatar Airways Full time

    **About the Role** We are currently recruiting for a Senior Reservations Agent based in Doha, Qatar. In this role, you will assist in processing and confirming bookings/reservations of tourism arrangements for customers travelling to Qatar (transfers, tours, tourism activities and accommodation). Provide seamless operations and excellent services to...

  • Sales Representative

    6 months ago

    Doha, Qatar Rain Solutions Full time

    **Join Our Team as a Sales Agent - High-Ticket Offers (Commission-Based)** Are you a skilled closer with a passion for sales? Our sales agency is seeking talented individuals to join our team and work with our esteemed clientele, primarily coaches, in selling high-ticket offers. This is an opportunity for driven individuals to capitalize on their sales...

  • Senior Product Delivery Agent

    6 months ago

    Doha, Qatar Qatar Airways Full time

    About the Role As a Senior Product Delivery Agent, you will be responsible to conduct meticulous Cabin Product Quality checks of both interior and exterior appearance of the aircraft, ensuring adherence to cleaning and presentation standards within the designated zone. This role entails comprehensive monitoring of cleaning operations, providing guidance to...

  • Senior Operational

    6 months ago

    Doha, Qatar Qatar Airways Full time

    About the Role Senior Operational & System Improvements Agent is responsible for the inspection and rectification of minor hardware issues in fixed and mobile OAS IT devices. Supports receiving and delivering IT devices to and from suppliers and business users. This role also performs IT devices movement across OAS business units and keeps OAS IT Assets...

  • E3D Senior Modeler

    6 months ago

    Doha, Qatar MPH Global Services Full time

    Industry: Oil & Gas City/Country: Doha, Qatar Location: Doha Our client company, is urgently looking for "**E3D Senior Modeler"** for their upcoming project in** Doha, Qatar**, willing to work under the following conditions for an upcoming project: - Location: Doha Qatar - Contract duration: 12 months (Renewable) - Working Schedule: Will be communicated...

  • Senior Project Engineer

    6 months ago

    Doha, Qatar MPH Global Services Full time

    Category: Oil and Gas Industry: Oil & Gas City/Country: Doha, Qatar Location: Doha Our client company, is urgently looking for a Senior Project Engineer and project engineer for their upcoming project in Doha, Qatar, willing to work under the following conditions for an upcoming project: - Location: Doha Qatar - Contract duration: 12 months (depending on...

  • Senior Mechanical Engineer(Static)

    6 months ago

    Doha, Qatar MPH Global Services Full time

    Industry: Oil & Gas City/Country: Doha, Qatar Location: Doha Our client company, is urgently looking for "**Senior Mechanical Engineer(Static)"** for their upcoming project in** Doha, Qatar**, willing to work under the following conditions for an upcoming project: - Location: Doha Qatar - Contract duration: 12 months (Renewable) - Working Schedule: Will be...

  • Senior Material

    6 months ago

    Doha, Qatar MPH Global Services Full time

    Industry: Oil & Gas City/Country: Doha, Qatar Location: Doha Our client company, is urgently looking for ''**Senior Material & Corrosion Engineer'** for their upcoming project in** Doha, Qatar**, willing to work under the following conditions for an upcoming project: - Location: Doha Qatar - Contract duration: 12 months (Renewable) - Working Schedule: Will...

  • Senior Mechanical Engineer(Rotating)

    6 months ago

    Doha, Qatar MPH Global Services Full time

    Industry: Oil & Gas City/Country: Doha, Qatar Location: Doha Our client company, is urgently looking for "**Senior Mechanical Engineer(Rotating**)**"** for their upcoming project in** Doha, Qatar**, willing to work under the following conditions for an upcoming project: - Location: Doha Qatar - Contract duration: 12 months (Renewable) - Working Schedule:...

  • Sales Manager

    6 months ago

    Doha, Qatar THE HUB Full time

    As a Sales Manager (Travel and Tourism). You will be responsible for leading the aggressive development and implementation of short-and-long-term marketing strategies, plans & campaigns, and sales activities. This position requires building and managing strong industry relationships locally, regionally, and worldwide to support the mission, goals, and...

  • Hotel & Travel Coordinator for Events

    2 weeks ago

    Doha, Qatar NATIONAL GROUP Full time

    Make hotel reservations for event attendees and guests. - Book tickets (airlines, trains, etc.) and manage transportation arrangements. - Coordinate travel schedules and ensure a seamless experience for guests. - Provide excellent customer service and respond promptly to guest inquiries. **Qualifications**: - Minimum 2 years of experience in a travel...

  • Senior Accountant

    3 weeks ago

    Doha, Qatar Media Solutions Services LLC Full time

    Now Hiring - Senior Accountant **MALE** For Trust group **Requirements**: - Based in Qatar - **Experience 5 years at least**: - Fluent in English - Arabic - Education Bachelor's Degree. - **We provide **ID - car - health insurance - Air Tickets - **Driving license is must** - Working hours 8 hours/days Pay: QAR6,000.00 per...

  • Mechanical Package Engineer

    6 months ago

    Doha, Qatar MPH Global Services Full time

    Industry: Oil & Gas City/Country: Doha, Qatar Location: Doha Our client company, is urgently looking for ''**Mechanical Package Engineer (Principal, Senior, Junior)''** for their upcoming project in** Doha, Qatar**, willing to work under the following conditions for an upcoming project: - Location: Doha Qatar - Contract duration: 12 months (Renewable) -...

  • Senior Asset Integrity

    6 months ago

    Doha, Qatar MPH Global Services Full time

    Industry: Oil & Gas City/Country: Doha, Qatar Location: Doha Our client company, is urgently looking for ''**Senior Asset Integrity & Fit For Purpose Engineer'** for their upcoming project in** Doha, Qatar**, willing to work under the following conditions for an upcoming project: - Location: Doha Qatar - Contract duration: 12 months (Renewable) - Working...