Airline Customer Contact Centre Agent

**About the role** We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Doha, Qatar. As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every...

**We are looking to hire a contact center agent to our dynamic team,** - Call and inform patient’s clinic appointment schedule, answering questions, and providing information. - Maintain good communication skill in the clinical area. - Maintain professional relationship with the team and engaging in self-development activities by attending various training...

We are looking for experienced Arabic tales sales agent to contact potential and existent customers by phone to provide excellent customer service, keep the departments running in efficient manner **Responsibilities**: manage outbound calls Answer and direct phone calls Identify customers’ needs, clarify information, research every issue and provide...

We are hiring Senior Reservation Agents for a leading client in Qatar for 3 month contract: - You will be assisting in encoding and confirming reservations of tourism arrangements for customers travelling to Qatar (transfers, tours, tourism activities and accommodation). - Provide feedback regarding system/procedure enhancements about the reservation, B2C...

We are Looking For Skilled Female to act as call centre agent, with good experience in sales and customer services Great opportunity to grow your career in sales - available in Qatar. - Fluent in English. - Excellent communication skills. - Experience in call centre and customer service.

We are recruiting for Lead Quality Agent to be based in Doha, Qatar. The successful applicant will ensure proper and effective utilization of manpower resources to maximize efficiency and achieve predefined KPI’s. You will coordinate with all departments to maintain Service Level and ensure targets are achieved. You possess strong responsibility to...

**We are looking to hire a qualified Contact Center Agent to join our dynamic team.** - Be responsible for managing all operational aspects of team members involved in the delivery of front-end or contact center customer service, including customer service agents & work schedules. - Take ownership for resolving customer inquiries and complaints promptly and...

**About the role** We are recruiting for the role Customer Services Officer within Customer Contact Centre based in Doha, Qatar. The Customer Services Officer is responsible for all service delivery aspects of the Contact Centre. You will manage the service quality, service levels and revenue generation through teams in accordance with defined targets. You...

**About the role** We are recruiting for Product Manager for Customer Contact Centre based in Doha, Qatar. **Your specific responsibilities include**: - Owns the development of the product roadmap by being passionate about user pain points and defining the strategy and initiatives to solve for those pain points. - Continuously analyses customer...

**About the role**: We are looking for Customer Services Agent - German Speaker, with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Doha, Qatar. As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is...

**About the role** We are recruiting for Administration Coordinator within Contact Centre department to be based in Doha, Qatar. The successful applicant will be providing administration support for the smooth functioning of the Contact Centre department on a daily basis. You will be performing secretarial duties, which require the handling of confidential...

**About the role**: We have embarked on an exciting digital transformation journey to leverage technology as a key business differentiator and a competitive advantage. We are redesigning and reinventing our business processes for sustainable digital future. We are experimenting with new technologies, techniques, and approaches to achieve our business...

Role Description This is a full-time on-site role for a Business Centre Manager at Agent Project Group Services in Doha, Qatar. The Business Centre Manager will be responsible for identifying new business opportunities, building and maintaining client relationships, developing growth strategies, and promoting sustainability...

**About the role**: Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Supervisor (Arabic Speaker ) to join our team and play a pivotal role in providing outstanding service to our valued customers. - Handle calls and complaints...

Any additional languages relevant to the Contact Centre business are an advantage. - Good knowledge of world Geography and knowledge of airline reservations and ticketing processes and systems will be a strong asset - Bachelor's degree - Minimum 1-year experience - Excelient written and spoken English - Residing in Qatar - Must have a valid QID - Must join...

Guest Service Centre Agent A Guest Service Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously. **What will I be doing?** A Guest Service Centre Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Process all incoming and outgoing...

**About the role**: We are looking for Customer Services Agent from Rwanda, with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Doha, Qatar. As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is...

**About the role**: As a Security Agent CCTV and Access Control - you will be responsible for helping us achieve this ambition through: - You will be responsible for conducting security related duties both within the Airport Security Operations Centre (ASOC) and within the terminal building. You will be responsible for the correct deployment of contracted...

About the role: As a Security Agent CCTV and Access Control - you will be responsible for helping us achieve this ambition through: - You will be responsible for conducting security related duties both within the Airport Security Operations Centre (ASOC) and within the terminal building. - You will be responsible for the correct deployment of contracted...

A Guest Service Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously. **What will I be doing?** A Guest Service Centre Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Process all incoming and outgoing calls accurately and...