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Customer Success Engineer

4 weeks ago

Doha, Qatar PROZ TECHNOLOGIES Full time

We are excited to extend a job opportunity to you for the position

Please find the job description outlining the responsibilities and qualifications for the role below.

Customer Success Engineer

Location: Qatar
Role: Full-time

Key Responsibilities:

- Client Onboarding: Assist customers with onboarding and implementation of products.
- Technical Support: Provide technical support and troubleshooting assistance to clients.
- Relationship Management: Build and maintain strong relationships with customers to ensure satisfaction and retention.
- Training and Education: Conduct training sessions for clients on product usage and best practices.
- Feedback Loop: Gather customer feedback and collaborate with product teams to drive improvements.

Key Skills:

- Strong technical background in relevant technologies and products.
- Excellent communication and customer service skills.
- Ability to troubleshoot and resolve technical issues effectively.
- Strong analytical and problem-solving abilities.
- Experience in a customer-facing role is a plus.

Years of Experience: 2-4 years in customer support or technical roles.

If you are interested and good to proceed with the below furnished information, Kindly share us your CV in word format along with the below mentioned details.

Name

Nationality

Total Experience

Relevant Experience

Current location

Visa status

Current salary

Expected salary

Notice Period

About Proztec:
Proz Technologies (PROZTEC) is a leading specialist and a reputed firm in Information and Communications Technology (ICT) with a headcount of 300+ employees based in Doha, Qatar (A Tax-Free Country). We are excited about the possibility of welcoming you to our team. Please share your resume at your earliest convenience.

Pay: QAR8,000.00 - QAR18,000.00 per month