Director of SPA and Recreation
1 day ago
**Job Number** 22130815
**Job Category** Spa
**Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Spa Operations and Budgets**
- Selects vendors for spa retail operations and managing contract agreements.
- Oversees retail product research, product selection and purchasing, product display.
- Manages supply inventories and purchasing control, including uniforms.
- Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.
- Maintains cleanliness of spa and related areas and equipment.
**Managing Spa Sales and Marketing Strategy**
- Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.
- Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.
- Ensures spa services are included in all property-related marketing and advertising.
- Identifies and recommending new products and product enhancements to remain competitive in the market.
**Managing Spa Revenue Management Strategy**
- Monitors and Manages the payroll function.
- Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
- Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.
**Ensuring and Delivering Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Strives to improve service performance.
**Conducting Human Resources Activities**
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Administers the performance appraisal process for direct report managers.
- Develops business goals and creates appropriate development plans.
- Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
- Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.
- Celebrates successes and publicly recognizes the contributions of team members.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize t
-
Director of Recreation
7 months ago
Doha, Qatar Hilton Full timeDirector of Recreation A Director of Recreation is responsible for ensuring the guest experience whilst they enjoy the Hotel's Recreational facilities, including the Pool and Spa area. As a department head, directs and works hourly employees to successfully execute all spa operations. Strives to continually improve guest satisfaction and maximize the...
-
Director of Recreation
7 months ago
Doha, Qatar Hilton Full timeA Director of Recreation is responsible for ensuring the guest experience whilst they enjoy the Hotel's Recreational facilities, including the Pool and Spa area. As a department head, directs and works hourly employees to successfully execute all spa operations. Strives to continually improve guest satisfaction and maximize the financial performance of the...
-
Spa and Recreation Manager
7 months ago
Doha, Qatar Manhattan Group Full time**Spa & Recreation Manager - Luxury Five-Star Hotel, Bahrain** Our client manages a prestigious luxury five-star hotel in Bahrain and is currently seeking an experienced Spa & Recreation Manager to oversee their extensive spa and recreation facilities. The sophisticated spa spans three floors, featuring hammams, hydro and relaxation pools, ice baths, a...
-
Director of SPA
5 days ago
Doha, Qatar Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Spa and Recreation Manager
7 months ago
Doha, Qatar AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Director of SPA and Recreation
3 months ago
Doha, Qatar Marriott International, Inc Full time**Additional Information** **Job Number**24170356 **Job Category**Spa **Location**Al Messila a Luxury Collection Resort & Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for managing and supervising all areas of the spa, including its programs, services,...
-
Director of SPA and Recreation
4 months ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 24170356 **Job Category** Spa **Location** Al Messila a Luxury Collection Resort & Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for managing and supervising all areas of the spa, including its programs,...
-
Director of SPA
2 weeks ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 23038245 **Job Category** Spa **Location** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for managing and supervising all areas of the spa, including its programs, services, hours of...
-
Director of SPA and Recreation
3 months ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 24182147 **Job Category** Spa **Location** W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and...
-
Director of SPA
7 months ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 23130421 **Job Category** Spa **Location** JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for managing and supervising all areas of the spa, including its...
-
Spa & Recreation Receptionist
7 months ago
Doha, Qatar RAFFLES Full time**Company Description** BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Director of Spa
2 weeks ago
Doha, Qatar Hilton Full timeA Director of Spa is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. **What will I be doing?** As a Director of Spa, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa...
-
Spa & Recreation Manager
3 months ago
Doha, Qatar Marriott International, Inc Full time**Additional Information** **Job Number**24174003 **Job Category**Spa **Location**The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon,...
-
Spa & Recreation Manager
3 months ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 24174003 **Job Category** Spa **Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position has responsibility for supervising and coordinating activities of employees delivering spa services,...
-
Spa Manager
1 week ago
Doha, Qatar Spa and massage Full timeSpa Manager To take responsibility/ownership in providing a memorable experience for the guest and fulfil the duties as a Spa Manager and team member at the Spa. To have a clear understanding of, and work in line with all related standards, core values, visions and goals To oversee spa treatment and services operations and recommend and implement strategies...
-
Spa Supervisor
7 months ago
Doha, Qatar The Diplomatic Club Full time**Section**: The Diplomatic Club **Department**: Spa & Recreation **Qualification**: Bachelor Degree in any related field and/or Training Certificates in the same field **Experience**: Minimum of 03 years working experience in Hospitality Industry **Skills**: Computer Skilled & broad knowledge on Spa Therapy and presentation...
-
Recreation and SPA Manager
7 months ago
Doha, Qatar Sofitel Bahrain Zallaq Thalassa sea & spa Full timeCompany Description The most impressive landmark to grace the Doha skyline, La Cigale Hotel lives up to its reputation and introduces new levels of comfort to hotel and leisure facilities in the city. What is in it for you? - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to...
-
Spa Therapist
3 weeks ago
Doha, Qatar The Diplomatic Club Full time**Section**: The Diplomatic Club **Department**: Spa & Recreation **Qualification**: College Education/ Certification or Professional Diploma in Massage/Spa Therapy, Fitness Management or related. **Experience**: 2-5 Years working experience as a Spa Therapist specialized in Ayurvedic Massage. **Skills**: - Job Specific Competencies:_ - _Hand & Finger...
-
Spa Therapist
3 weeks ago
Doha, Qatar The Diplomatic Club Full time**Section**: The Diplomatic Club **Department**: Spa & Recreation **Qualification**: College Education/ Certification or Professional Diploma in Massage/Spa Therapy, Fitness Management or related. **Experience**: 2-5 Years working experience as a Spa Therapist specialized in Moroccan Bath. **Skills**: - Job Specific Competencies:_ - _Hand & Finger...
-
Senior SPA Therapist
7 months ago
Doha, Qatar MF Spa & Beauty Placements Full time**SENIOR SPA THERAPIST - Confident in Body & Skin Care services** **DOHA**: - Qatar (Middle East) **Starting Date**: A.S.A.P (Visa pending) **Contract**: Open **Reports to**: Spa Director **PACKAGE POTENTIAL & BENEFITS**: - **QAR 3,700 Basic per month**: - Retail Commission - Treatment Commission - Gratuities - Accommodation (shared with 1 person) -...