Technical Support Engineer

6 months ago


Doha, Qatar Burhan Technology Computer Co. W.L.L. Full time

**Key Responsibilities**:
1. **Implementation and Configuration**:
Lead the implementation and configuration of ManageEngine ServiceDesk Plus and ManageEngine EndpointCentral solutions for our clients.

2. **Technical Support**:
3. **Training and Documentation**:
Conduct training sessions for clients on how to use ManageEngine solutions effectively. Create and maintain technical documentation, including user guides and troubleshooting manuals.

4. **Customization and Integration**:
Customize ManageEngine solutions to meet the specific needs of clients. Assist in integrating ManageEngine solutions with other IT systems and tools.

5. **Product Enhancement**:
Collaborate with the product development team to identify bugs, suggest enhancements, and provide feedback based on client experiences.

6. **Customer Relationship Management**:
Build strong relationships with clients, understanding their business requirements and providing tailored solutions and support.

7. **Stay Updated**:
Stay informed about the latest trends and developments in IT service management and endpoint management. Continuously update skills and knowledge related to ManageEngine solutions.

**Requirements**:
1. Bachelor’s degree in Computer Science, Information Technology, or related field.

2. Proven experience in implementing and supporting ManageEngine ServiceDesk Plus and ManageEngine EndpointCentral solutions.

3. Strong understanding of IT service management concepts, ITIL framework, and endpoint management principles.

4. Proficiency in configuring and customizing ManageEngine solutions to meet client requirements.

5. Excellent problem-solving skills and ability to troubleshoot technical issues effectively.

6. Outstanding communication and interpersonal skills, with the ability to interact confidently with clients and internal teams.

7. Experience in providing technical training and creating documentation.

8. Ability to work independently and as part of a team, managing multiple priorities and deadlines effectively.

9.Applicants should be residing in Qatar.

**Preferred Qualifications**:
1. ManageEngine certifications, such as ManageEngine Certified Associate or ManageEngine Certified Professional.

2. Experience with other IT service management and endpoint management solutions.

3. Familiarity with scripting languages (e.g., PowerShell, Python) for automation and customization purposes.

4. Knowledge of network infrastructure, security principles, and cloud technologies.

**Benefits**:

- Competitive salary package
- Flexible work hours
- Opportunities for professional development and training
- Dynamic and collaborative work environment

We look forward to hearing from you

Pay: From QAR3,500.00 per month

**Experience**:

- Technical support: 3 years (required)



  • Doha, Qatar Hot & Cold International Consulting Full time

    Technical Support Engineers (Desktop) Typically, a lower-level technician or engineer does initial troubleshooting of an issue; if necessary, the query escalates the senior technical support engineer. A bachelor’s degree, equivalent certifications, or equivalent work experience are required. General Requirements - Bachelor’s degree is a minimum...


  • Doha, Qatar Fido Full time

    **Job Objectives** The incumbent is primarily responsible for providing technical assistance to computer system users. He will answer questions or resolve computer problems for clients in person, via telephone or from a remote location. He will also provide assistance concerning the use of computer hardware and software, including printing, installation,...


  • Doha, Qatar Avanceon MEA Full time

    **Company Description**: With the international capability to deliver engineering services in electrical, controls, machine design, information technology, and manufacturing business strategy, Avanceon creates integrated solutions that enable clients to control, improve, and optimize their manufacturing processes. Avanceon's experience in engineering...


  • Doha, Qatar People Dynamics Full time

    Position : Technical Support Engineer Contract : 6 months renewable contract outsourced through People Dynamics Local hiring only Job Summary : The role will be part of corporate support team working in shifts providing first level and second level service support related to IT Systems for Employees based in Qatar. He/she responsible for end user...


  • Doha, Qatar Nair System Full time

    Nair Systems is currently looking for Technical Support Engineer for our Qatar operations with the following terms & conditions. Domain: insurance Terms and conditions Joining time frame: 2 weeks (maximum 1 month) Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required)


  • Doha, Qatar VAM Systems Full time

    We are currently looking for Technical Support Engineers for our Qatar operations with the following terms & conditions. Skills required: Software installation, Hardware installation, Hardware shifting, software patching, and Incident handling. Joining time frame: 2 weeks (maximum 1 month) **Additional Information** Terms and conditions**: **Joining time...


  • Doha, Qatar People Dynamics Full time

    **Position: TS Engineers** **Location: Qatar** **Duration of contract: - 5 Month( Extendable depend on project and performance)** Bachelor’s degree in computer sciences or equivalent stream with minimum 4 years of relevant experience in technical support of desktops, laptops. Printers and other end user devices Support the delivery of infrastructure...


  • Doha, Qatar People Dynamics Full time

    Position : Technical Support Engineer (17 positions) Contract : 5 months renewable contract outsourced through People Dynamics - Ensure 24x7 smooth operations of IT, implement appropriate corrective and preventive actions to improve systems availability and stability. - Ensure that all incidents reported to IT service desk are responded to efficiently and...


  • Doha, Qatar Nair System Full time

    Nair Systems is currently looking for Technical Support Engineers for our Qatar operations with the following terms & conditions Skills required: Software installation, Hardware installation, Hardware shifting, software patching, and Incident handling. Joining time frame: 2 weeks (maximum 1 month)

  • Technical Support

    6 months ago


    Doha, Qatar Metazyber Technologies Full time

    TECHNICAL SUPPORT SERVICES **Responsibilities**: These include, but not limited to: - Liaise with internal departments/units, and external government bodies. - Preparing different correspondences and draft responses as required. - Translate documents and reports from English to Arabic and vice versa. - Conduct research and prepare presentations or reports...


  • Doha, Qatar Valmet Inc. Full time

    Are you the new Technical Sales Support Engineer team player we are looking for? We are looking for a Technical Sales Support Engineer to join our team based in Qatar. In this role, you will focus and drive growth of Valmet Flow Control products and services across the assigned market area of Qatar and Kuwait. You will form and maintain business...


  • Doha, Qatar ( Outsourcing & Recruiter ) Full time

    **We are looking for**: **Technical Support Technician** Qualifications: - 8 Years of experience in infrastructure projects. - University degree or diploma from a recognised university in Engineering or equivalent - Excellent communication skills in English, written and spoken - Driver's License - **Arabic language skills**: - Experience of working in...

  • IT Technical Support

    5 months ago


    Doha, Qatar Pilates Full time

    Moreover, technical support officers need to talk to users directly, as well as create written documentation, requiring excellent written and verbal communication. **Technical Support Responsibilities**: - Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. -...

  • Technical Engineer

    2 weeks ago


    Doha, Qatar That's Living Group - Qatar Full time

    **Job Summary**: **Responsibilities**: - Develop detailed engineering designs and specifications for carpentry projects. - Collaborate with architects and designers to ensure project alignment. - Troubleshoot technical issues during the production process. - Review and approve design drawings and changes. - Conduct site visits to assess project progress and...

  • Technical Engineer

    1 month ago


    Doha, Qatar That's Living Group - Qatar Full time

    **Job Summary**: **Responsibilities**: - Develop detailed engineering designs and specifications for carpentry projects. - Collaborate with architects and designers to ensure project alignment. - Troubleshoot technical issues during the production process. - Review and approve design drawings and changes. - Conduct site visits to assess project progress and...


  • Doha, Qatar Candidzone Full time

    **Technical Support Technician : 2 positions** 8 Years of experience in infrastructure projects. University degree or diploma from a recognised university in Engineering or equivalent Excellent communication skills in English, written and spoken Driver's License **Arabic language skills** Experience of working in Qatar or the Gulf region For...

  • IT Support Engineer

    5 months ago


    Doha, Qatar Hot & Cold International Consulting Full time

    **IT SUPPORT ENGINEER**: A technical support engineer (also known as a technical support officer, IT support technician or technical support analyst) is responsible for monitoring and maintaining a company’s hardware and software systems. **Job responsibilities**: - Continuously monitor and maintain systems and networks. - Respond to technical support...


  • Doha, Qatar SkipCash Full time

    **Job Summary** The Technical Support Specialist will be responsible for supporting merchants with technical inquiries, ensuring the smooth setup of the services, and facilitating the settlement of transactions, and other IT-related tasks that may come up. This role requires an excellent understanding of Excel functionalities, exceptional organizational...

  • Technical Support

    6 months ago


    Doha, Qatar Parker Connect Full time

    Job SummaryOur client in Qatar is looking for a Technical Support Executive.Job Profile Install,test,commission and maintain systems/solutions including PAGA systems, TETRA radio terminals, PABX’s Rectifiers /UPS’S, Industrial Wireless Products, structured cabling and Test Equipment. Visits customers to provide technical supportJob Requirement B.Tech or...

  • Technical Support

    6 months ago


    Doha, Qatar Gateway Technology Qatar Full time

    We are currently in search for a team member to fill in the position of **Technical Support for IT Devices and Solutions**: Job description Includes (but not limited to): - Execute Scheduled/Assigned Job Card based on CRM - Enter all Job Cards into CRM for Tracking - Reporting to PM - Gathering Technical Information/BOQ for Projects assigned by PM for...