Ships Agency Operator

1 week ago

Doha, Qatar Wilhelmsen Full time

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

About the role:
Attending all vessels within the scope of responsibility, in compliance with applicable work processes, standards and procedures, with special attention to correct, accurate and timely use of the operating system.

The Ships Agency Operator reports to the Ships Agency Operations Team Leader.

An overview of the role responsibilities:

- Attend and board vessels as required and as directed by respective Manager, in accordance with our SOP and Customer Requirements.
- Responsible for the effective coordination of assigned port calls.
- Advice on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.
- Ensure compliance with Port Services processes, standards and procedures, including correct use of the operating system (WASP).
- Ensure mandatory use of WASP as reporting tool in compliance with the SOP.
- Ensure proper monitoring of the vessel and attendance to any follow up enquiries.
- Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation, prior to performing the Port Call. Same to be ensured when additional funding required prior vessel’s sailing.
- Establish and maintain vessel’s files and ensure that all transactional systems are updated real time.
- Ensure proactive, efficient and timely communication at all times.
- Report leads, business opportunities and relevant port updates observed to Manager.
- Monitor and record expenses that arises during vessels’ port call.
- Ensure Cash-in-Transit (Cash to Master) as per WPS procedure.
- Proactively follow up, check and approve supplier’s invoices.
- Ensure cost effectively Vessel Operations.
- Comply with WPS PPE Standard when working in ports/onboard vessels.
- QHSSE matters in own function - use of TAKE 5 as appropriate.
- Provide input to improve the operational and cost efficiency of the port call

Accountabilities

This position will be measured against:

- Ensure consistent high level of accuracy of deliverables.
- Meet or exceed annual KPI’s targets for Port Services performance.

Who are we looking for?
- Graduate with Maritime background with Minimum 2 years experience in Qatar Ships Agency Operations.
- Good communication skills and command of the in English language (oral and written).
- Process and system understanding.
- Self-motivated and result orientated.
- Proactive and possesses ability to anticipate issue to facilitate preventive measures.
- Ability to work under pressure.
- Problem solving skills with ability to make fast and sound judgement.
- Ability to effectively plan & direct an operation without compromising on safety to personnel and vessel.
- Good motivator and team leadership skills.
- Familiar with Port & local Authorities regulations, procedures and governing tariffs.
- Computer literate.

Where is this role based from?

Doha, Qatar

Applying

Sounds interesting? If you can see yourself in this role, please let us know why you are our new Ships Agency Operator.

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