Business Development and Marketing Officer
6 months ago
**Job Description: Business Development Officer / Key Accounts Officer**
**Business Development Officer**
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Develop entry level staff into valuable salespeople
- Participate in collaborative business meetings to update key stakeholders
- Provide continuous, constructive feedback to salespeople
- Interact with clients and respond to important inquiries about the company’s products or services
- Other tasks as may be assigned from time to time
**Key Accounts Officer**
- Act as the primary point of contact between key customers and internal teams
- Develop and maintain a strong relationship with key customers of the company
- Acquire a comprehensive understanding of the needs and requirements of key customers.
- Promptly address and resolve complaints from key customers, devising customized solutions as necessary.
- Communicate and collaborate with various teams, including design, marketing, social media, sales, and operations, to ensure the fulfillment of customer requirements.
- Internally liaise with the GM, procurement and lab team or any other department to facilitate your work including the graphic designers.
- Provide management with regular reports detailing the progress of accounts, including updates on goals and targets.
- Engage with potential key customers, presenting proposals during meetings.
- Negotiate contracts with key customers, incorporating deadlines for deliverables.
- Undertake any other tasks as assigned by the management.
- Other tasks as may be assigned from time to time
**Requirements**:
- Bachelor’s degree in business, marketing, or a related field.
- 5 or more years of sales experience (digital and traditional)
- 5 or more years of business development and accounts management experience
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access) and CRM and CMS software.
- Experience using analytics software.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced, high-pressure environment.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Highly organized and detail oriented.
- Proven record of sales growth
- Experience in customer service, marketing, or a sales-related field
- Strong knowledge of business and sales growth techniques
- Exceptional project management skills
- Enthusiasm for the company and its growth potential
**Job Types**: Full-time, Permanent
Application Question(s):
- How much is your expected salary?
- How much is your current salary?
- Are you available to join immediately?
- Do you have a valid QID / transferable work visa (NOC)?
- How many years of experience do you have as a business developer / key accounts officer?
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