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Telesales

4 months ago

Doha, Qatar (RITS) Ruby Information Technology Solutions Full time

_**TELESALES**_

**Responsibilities**
- Contact potential or existing customers to inform them about a product or service.
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

**Requirements and skills**
- Proven experience as tele sales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English and Arabic
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

**Salary**: QAR3,000.00 - QAR3,500.00 per month

Application Question(s):

- Are you in Qatar?
- Can you join immediately?

**Education**:

- Bachelor's (required)

**Experience**:

- Inbound / Outbound Calling (required)