Food & Beverage Manager - Voco® Doha West Bay

6 days ago

Doha, Qatar Emprego QA Full time

**About Us**

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. Towering 46 floors above the city, voco® Doha West Bay Suites offers contemporary flair, convenience and a warm Qatari welcome. We’re centrally located in West Bay, the business and diplomatic heart of Doha, 20 minutes from Hamad International Airport (DOH) and steps away from Doha Exhibition and Convention Centre and corporate offices.

**Your day to day**
- Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example. - Ensure that the place of work and surrounding area is kept clean and organised at all times. - Execute and demand the team to execute the highest level of service and set-up standards at all times. - Be knowledgeable of all services and products offered by the hotel. - Understand thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept. - Set an example in terms of service, products and guidance of the team that reflects the concept. - Actively participate in menu design in cooperation with the Executive Chef. - Organise tastings of daily dishes and new menus. - Know the restaurant scene and gastronomic character of the destination and be recognized in the market. - Ensure systems for recording revenues, adjustments, discounts and complimentary are recorded and reported in accordance with company standards. - Implement and monitor revenue enhancement activities including but not limited to the introduction of specials, promotions, up-selling and menu re-engineering to achieve and exceed average sales per customer revenue targets and capture rates - Ensure all food handling practices are upheld in accordance with HACCP standards and Qatar Municipality regulations at all times. - Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. - Produce reports and analysis of the outlet and present report in the monthly performance meeting. - Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit. - Assist in preparation of the outlet’s budget. - Conduct monthly inventory of operating supplies and equipment together with the stewarding department. - Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required. - Identify errors and correct them as required during set-up, service and breakdown of operations. - Establish a pool of qualified and trained employees - Monitor operating supplies, equipment and reduce spoilage and wastage successfully. - Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings. - Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success. - Attend all required trainings as described by the department. Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served. - Report incidents that require disciplinary actions immediately to the Head of Department. - Prepare and review outlet’s operations manual updates annually in accordance with the Assistant Head of Department - Constantly improve the product quality by sourcing the best available products. - Support activities and cooperation with the suppliers. - Monitor and constantly improve quality and guest satisfaction of the outlet. - Organise all required outlet specific trainings as described by the department. - Undertake reasonable tasks and secondary duties as appointed by the Head of Department. - Respond to any changes in the department as dictated by the hotel management. - Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest. - Ensure that the opening and closing procedures established for the outlet are followed.
- **What we need from you**

Personal Attributes - ‘Can do’ attitude and high levels of energy - Team oriented with an ability to engage and lead others - Self-motivated and able to take the initiative - Customer service focused - Professionally groomed - Abili

  • Assistant Sales Manager

    7 days ago

    Doha, Qatar Emprego QA Full time

    **About Us** We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...

  • Assistant Sales Manager

    7 days ago

    Doha, Qatar IHG Full time

    **About us** We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...

  • Food & Beverage Manager - Voco® Doha West Bay

    6 days ago

    Doha, Qatar IHG Full time

    **About us** We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...

  • Rooms Manager

    6 days ago

    Doha, Qatar IHG Full time

    **About us** We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...

  • Rooms Manager

    6 days ago

    Doha, Qatar Emprego QA Full time

    **About Us** We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...

  • Commis 1 - Voco® Doha West Bay Suites

    6 days ago

    Doha, Qatar IHG Full time

    **About us** We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...

  • Commis 1 - Voco® Doha West Bay Suites

    7 days ago

    Doha, Qatar Emprego QA Full time

    **About Us** We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...

  • Reservation Agent

    4 days ago

    Doha, Qatar voco Full time

    Sell the voco® Doha West Bay Suites product and services using up-selling and suggestive selling techniques - Promote the Hotel’s products and services - Maintain a high level of product and service knowledge about voco® Doha West Bay Suites. - Prepare and execute action plans which increase reservation sales and associated business - Offer waitlist...

  • Accommodation Supervisor

    2 days ago

    Doha, Qatar IHG Full time

    **About us** We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...

  • Demi Chef de Partie

    6 days ago

    Doha, Qatar IHG Full time

    **About us** We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...

  • Demi Chef de Partie

    6 days ago

    Doha, Qatar Emprego QA Full time

    **About Us** We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...

  • Guest Service Agent

    7 days ago

    Doha, Qatar Emprego QA Full time

    **About Us** We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...

  • Chef de Partie

    2 days ago

    Doha, Qatar IHG Full time

    **About us** We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...

  • Reservation Agent

    22 hours ago

    Doha, Qatar voco Full time

    Sell the voco® Doha West Bay Suites product and services using up-selling and suggestive selling techniques - Promote the Hotel’s products and services - Maintain a high level of product and service knowledge about voco® Doha West Bay Suites. - Prepare and execute action plans which increase reservation sales and associated business - Offer waitlist...

  • Laundry Attendant

    5 days ago

    Doha, Qatar IHG Full time

    **About us** We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...

  • Security Supervisor

    2 days ago

    Doha, Qatar IHG Full time

    **About us** We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...

  • Engineering Technician

    3 days ago

    Doha, Qatar IHG Full time

    **About us** We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...

  • Food & Beverage Manager (Element West Bay Doha)

    6 days ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23066613 **Job Category** Food and Beverage & Culinary **Location** Element West Bay Doha, Zone 61, Al Tawawish Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations, which...

  • Housekeeping Manager

    8 hours ago

    Doha, Qatar voco Full time

    **Your day to day** -To ensure the highest standard of property presentation is maintained in all areas of the property with a specific emphasis on guest accommodation, leisure facilities, café, public areas, and back of house. -Implement service standards supported by training and development programs for all direct reports and their...

  • Front Office Supervisor

    22 hours ago

    Doha, Qatar voco Full time

    Oversee all guest related service processes from pre-arrival to welcome, during stay up to departure from the property; to ensure the highest possible standards of satisfaction are attained. - Respond to any guest complaints and other related issues promptly with empathy and professionalism. - Protect the welfare and interests of guests and ensure the...