Front Desk Agent
7 months ago
As a Front Desk Agent at Millennium Plaza Doha, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
**Key Job Responsibilities**:
- Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
- Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
- Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
- Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
- Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
- Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
- Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
- Safeguard guest privacy by refraining from disclosing any guest details.
- Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company’s environmental, health, and safety procedures and policies.
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Front Desk Agent
3 months ago
Doha, Qatar Millennium Hotel & Millennium Central, Doha Full timeAs a Front Desk Agent for Millennium Central Doha, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate...
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Front Desk Agent
1 month ago
Doha, Qatar Millennium Place Doha Full timeAs a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle...
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Front Desk Agent
6 months ago
Doha, Qatar Qatar Airways Full timeWe have an incredibly exciting opportunity to join our dynamic team at the Oryx Garden Hotel as a Front Desk Agent. The newly opening Oryx Garden Hotel will be located at Hamad International Airport (HIA) and is operated by Dhiafatina Hotels, a wholly-owned subsidiary of the Qatar Airways Group. As a Front Desk Agent, you are responsible in providing...
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Front Desk Manager
6 months ago
Doha, Qatar Tivoli Full time**Company Description** Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. Responsibilities...
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Front Desk Agent
3 weeks ago
Doha, Qatar Hilton Full timeFront Desk Agent - Waldorf Astoria Lusail Doha A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. **What will I be doing?** As a Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through...
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Front Desk Agent
3 days ago
Doha, Qatar Hilton Full timeFront Desk Agent - Waldorf Astoria Doha Lusail A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. **What will I be doing?** As a Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through...
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Front Desk Agent
4 months ago
Doha, Qatar Hilton Full timeFront Desk Agent - Waldorf Astoria Lusail Doha A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. **What will I be doing?** As a Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through...
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Doha, Qatar Hilton Full timeFront Desk Agent at The Plaza Doha LXR Hotels & Resorts A Front Desk/Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Desk/Guest Service Agent, you will serve on the Front Office Team, to provide...
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Front Desk Agent- Oryx Hotel
6 months ago
Doha, Qatar Qatar Airways Full timeWe have an incredibly exciting opportunity to join our dynamic team at the Oryx Garden Hotel as a Front Desk Agent. The newly opening Oryx Garden Hotel will be located at Hamad International Airport (HIA) and is operated by Dhiafatina Hotels, a wholly-owned subsidiary of the Qatar Airways Group. As a Front Desk Agent, you are responsible in providing...
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Front Desk Agent
1 month ago
Doha, Qatar La Maison Hotel Doha Full timeConsistently offer professional, friendly and engaging service. - Greet, check in and settle guest accounts while ensuring all service standards are followed - Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float - Handle guest requests, questions and concerns effectively and promptly -...
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Front Office Agent
1 month ago
Doha, Qatar The Ned London Full time**FRONT OFFICE AGENT**: The Ned Doha - Doha- 0- Full timeLocated in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. Job Purpose: We are seeking a...
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Front Desk Agent
2 months ago
Doha, Qatar Staybridge Suites Full timeFirst impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you’ll...
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Front Desk
6 months ago
Doha, Qatar Diet Market Full timeA front desk job involves greeting and assisting visitors, answering calls, managing reservations, providing information, and handling administrative tasks. Excellent communication and organizational skills are crucial for this role. In addition to reception duties, a front desk role with sales skills requires promoting services or products, upselling when...
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Front Desk Agent
6 months ago
Doha, Qatar AccorHotel Full timeCompany Description **"Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Front Office Agent
6 months ago
Doha, Qatar People Dynamics Full timePosition : Front Office Agent Reports to : Front Office Assistant Manager / Hotel Operations Manager **Position Summary**: Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and...
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Front Desk Supervisor
8 months ago
Doha, Qatar Hilton Full timeA Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...
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Front Desk Supervisor
7 months ago
Doha, Qatar Millennium Plaza Doha Full timeAs a Front Desk Supervisor at Millennium Plaza Doha, your role is to deliver exceptional and customer-centric service to our guests, ensuring that their stay becomes a memorable and enjoyable experience. In addition to this, you will be responsible for overseeing the day-to-day operations of the front desk, managing colleagues, and addressing any guest needs...
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Front Office Vacancies
6 months ago
Doha, Qatar Recruit for Africa Full time**Front Office Vacancies | Qatar | 5 STAR Hotel**: We have **FRONT OFFICE VACANCIES** available with immediate start at a 5 Star Luxury Hotel brand in Doha, Qatar. **Positions available**: - Guest Relations Agent - QAR 3000 - Front Desk Agents - QAR 1800 - 2300 **Experience and skills**: - Experience from luxury hotels or upmarket restaurants -...
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Front Desk Agent
6 months ago
Doha, Qatar Crowne Plaza Hotels & Resorts Full timeAbout us We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and...
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Assistant Front Desk Manager
6 months ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 24016524 **Job Category** Rooms & Guest Services Operations **Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assistant Front Desk Manager is...