Travel Desk Sales Advisor
1 month ago
An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.
With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.
- Must be aware of all aspects of the excursions program with relation to the tours sold on board.
- The overall responsibility of the Travel Desk / Experience Advisor is the day operation of the Sales program
- Sell tours to guests, generating revenue for the company.
- Provide information to guests on tours available to promote tour sales.
- Assist guests with questions relating to excursions and offer help with any special requests.
- Ensure that the monthly sales target has been achieved.
- Sending daily sales report to the Experience Manager.
- Sending daily attendance report to HR dept.
- Entering all the bookings in teh system
- Following up with the finance department regarding the cash payment.
- Good general knowledge of our products and services.
- Must be located in Qatar
- Strong Background in Sales and in Achieving Sales target
- Speaker of other foreign language is an advantage. (Russian/French/German/Italian/Czech/Polish)
- Experience in customer services roles in the Destination Management / travel and tourism industry.
- Sound knowledge of Qatar destinations would be an advantage.
- Should have excellent selling and promotional skills.
- Good product knowledge and handling the overall operation of the sales programs
- Resilient and flexible approach with the ability to respond to customer and company needs.
- Ability to thrive in a team environment
- Driving License holder is an advantage.
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