Client Advisor

3 weeks ago


Doha, Qatar Burberry Full time

**Client Advisor**:

- Department: RETAIL OFFLINE- City: Doha- Location: QA**INTRODUCTION**:
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

**JOB PURPOSE**:
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.

Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.

As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.

**RESPONSIBILITIES**:
SERVICE AND SALES

Meet and exceed individual and store sales and other commercial KPIs

Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction

Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling

Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.

Be efficient in following-up and delivering after-sales services to our clients

Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required

Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines

Foster team work and a positive work climate

CLIENT ENGAGEMENT

Build meaningful relationships with Clients

Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.

Capture new luxury clients to grow the individual and store client book with a commercial objective mindset

Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests

**PERSONAL PROFILE**:
A proven track record in delivering sales and exceeding targets

Previous experience in Clientelling

A strong interest in fashion, art and culture

Strong product knowledge and good understanding of store retail operations

Understanding of competitor products

Experience in working as part of a team

Fluent in local language; English proficiency is desirable

Other language knowledge is desirable

Demonstrates Confidence, Curiosity, Conviction, and Care

Enjoys being part of a team

Energetic, Pro-active and self-motivated

Detail-oriented and creative with a passion for selling

Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels

Results driven and commercial mindset

Flexible, collaborative and adaptable approach to work

**MEASURES OF SUCCESS**:
Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)

Service targets (Guest Experience, Net promoter score)

New client acquisition (conversion and retention)

Number of appointments held on a monthly basis

**FOOTER**:
Posting Notes: Qatar || Not Applicable || Doha || RETAIL OFFLINE || MAINLINE || n/a ||

**Job Segment**:QA, Quality Assurance, Retail Sales, Technology, Quality, Retail


  • Client Advisor

    3 weeks ago


    Doha, Qatar Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • Client Advisor

    1 week ago


    Doha, Qatar CharterHouse Full time

    **Job description**: **About the role** This is an excellent opportunity for passionate luxury retail professionals to become part of an iconic luxury wellness brand that is globally recognized. Our client is seeking individuals who are proactive go-getters, someone who is great with customers, good at storytelling skills, and who can establish strong...

  • Client Advisor

    3 weeks ago


    Doha, Qatar Louis Vuitton Full time

    **Poste**: Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your...

  • Client Advisor

    3 weeks ago


    Doha, Qatar LVMH Full time

    **Poste** Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your...

  • Client Advisor

    4 weeks ago


    Doha, Qatar Louis Vuitton Malletier Full time

    Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and...


  • Doha, Qatar Louis Vuitton Full time

    **Poste**: Louis Vuitton is seeking for client focused professionals accros the Middle East zone with an expertise in Men's and Women's Ready-To-Wear. We specifically seek management experience with a proven track record of cultivating and growing successful client relationships and business within the luxury retail segment. With a focused and...


  • Doha, Qatar Louis Vuitton Full time

    **Poste**: Louis Vuitton is seeking for client focused professionals accros the Middle East zone with an expertise in Watches & Jewelry. We specifically seek management experience with a proven track record of cultivating and growing successful client relationships and business within the luxury retail segment. With a focused and entrepreneurial mindset,...

  • Client Advisor

    3 weeks ago


    Doha, Qatar Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...


  • Doha, Qatar CharterHouse Full time

    **Job description**: Charterhouse is working in partnership with a renowned global company which specialises in providing highly luxurious wellness and active lifestyle solutions. Due to their success the brand is looking to expand and hire experienced Senior Client Advisors with a strong background in luxury fitness clubs and an advocate for living a...

  • Beauty Advisor

    2 weeks ago


    Doha, Qatar Holding Group Company Full time

    We are seeking a passionate and knowledgeable Beauty Advisor(Female) to join our team. As a Beauty Advisor, you will provide personalized customer service, helping clients select the best skincare and cosmetic products for their individual needs. You will stay informed about the latest beauty trends and product offerings while building long-term client...


  • Doha, Baladīyat ad Dawḩah, Qatar Printemps Doha Full time

    Role OverviewA Junior Client Advisor, also known as a Sales Advisor Professional, is responsible for delivering exceptional customer service by understanding individual needs and preferences. This role requires strong commercial acumen and a passion for sales.The ideal candidate will have a strategic sales mindset, be willing to learn, and possess excellent...

  • Beauty Advisor

    4 weeks ago


    Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring Beauty Advisor to work under our reputed client in Qatar. **Minimum requirements**: - Bachelor's degree holder - At least 2 years experience in niche brands - Background in skin Care, beauty, make-up & hair care - Bilingual preferred (English & Arabic) - Locally available with a valid QID/ NOC **Interested applicants**:forward the CV's...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Company OverviewAt QNB Group, we pride ourselves on being one of the highest rated regional banks from leading credit rating agencies, including Standard & Poor's (A), Moody's (Aa3), and Fitch (A+). We have been recognized for our consistent strong financial performance and expanding international presence, ranking us as the most valuable bank brand in the...

  • Beauty Advisors

    4 weeks ago


    Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring Beauty Advisors to work under our reputed client in Qatar. **Qualifications**: - Minimum 2 years of experience in niche brands - Experience in skin care, beauty, make up, hair care and perfumes - Should be able to deal with VIP's and high end profile customers - Qatar ID with NOC is preferred, Visa holders are accepted as well - Acknowledged...

  • Beauty Advisor

    4 weeks ago


    Doha, Qatar B Holding Full time

    We are hiring for Beauty Advisor - Chanel Brand ! - Experience in luxury cosmetics brands (as Chanel, Dior, L'Oréal..) min 5 years - Female/ Arabic speaking - Great communication & sales skills - Transferable visa with valid QID We are looking for a knowledgeable beauty advisor to assist our clients with meeting their skincare needs by giving product...


  • Doha, Baladīyat ad Dawḩah, Qatar Adcreators MENA (Born Creators Group) Full time

    About the RoleIn this Client Partner role, you'll be responsible for leading all operational aspects of your client's brand and digital projects, from conception to execution.You'll become their trusted advisor by deeply understanding their business challenges and crafting solutions that drive actual results.

  • Legal Advisor

    2 weeks ago


    Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring Legal Advisor to work under our reputed client in Qatar. **Minimum Requirements**: - Bachelor’s degree in Law (LL.B.) - 15 to 20 years experience in construction industry - Masters in Construction Law and Dispute Resolution - Bilingual (English & Arabic) - Valid Qatar ID with NOC & Driver's license **Interested applicants**:forward the...

  • Executive Advisor

    1 week ago


    Doha, Qatar GHD Full time

    **Executive Advisor** Join a global professional services leader. We are committed to solving the world's biggest challenges in the areas of water, energy and urbanization. The Executive Advisor is a business development and delivery role. This includes but is not limited to the following tasks: **Roles and Responsibilities**: - Business development...


  • Doha, Qatar Luxury Real Estate Full time

    Professional Real Estate Sals Advisor is required to work indoor or outdoor As a Real estate Sales advisor, you will be responsible for the following: - Follow up with clients - Arrange meeting and viewing with clients - Providing guidance and assisting sellers and buyers in marketing and purchasing property - Determining clients’ needs and financials...

  • Legal Advisor

    3 weeks ago


    Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring Legal Advisor to work under our reputed client in Qatar. **Minimum Requirements**: - Bachelor’s degree in Law (LL.B.) - 15 to 20 years experience in construction industry - Mega construction projects background - Bilingual (English & Arabic) - With a valid QID/ NOC and driver's license - Work Location - Lusail Hub Office_ **Interested...