Product Executive/specialist

2 months ago

Doha, Qatar Zahrawi Medical Full time

**About Zahrawi Group**:
Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

**job Brief**: The incumbent will be responsible to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.**ACCOUNTABILITIES**

**Policies & Procedures**:

- Adhere to all Zahrawi Policies & Procedures as applicable.

**Market Research**:

- Conducting market research to identify new potential customers.
- Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.
- Planning and assisting with new product releases and events.
- Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

**Business Development**:

- Establishing contact with new customers to inform them of our products, understanding their need and how we can help them.
- Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
- Following up with the new customers after the demo session to negotiate contracts and packages.
- Ensuring all details of the contract are compliant with our rules & regulations.
- Following up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.

**Marketing**:

- Coordinating with the Marketing Department for any new materials that need to be done.

**Sales**:

- Maintaining relationships with existing customers by providing them with support, information, and guidance.
- Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.
- Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
- Assisting the customers in answering all product-related questions in a professional and timely manner.
- Recommending new service improvements to further build on the relationship.
- Advising helpful new product recommendations and suggestions to customers to increase revenue.
- Negotiating contracts and packages with existing customers.
- Maintaining quality service by establishing and enforcing Zahrawi standards.
- Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed.

**Data Tracking**:

- Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

**Orders**:

- Placing orders to the concerned purchase coordinator.

**Invoicing**:

- Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.

**Delivery**:

- Coordinate with the warehouse for the timely deliveries.

**Application**:

- Conducting training session to customers.
- Assisting the customers with the equipment that is being used.
- Running validation tests with the customers to ensure that they fully understand how to use the equipment.
- Solving any issues that they might be facing while using the equipment.

**REQUIREMENTS**
- **Education**: Bachelor’s degree in Medical Laboratory or related
- **Experience**: 2+ years of experience as applicable related to the area specified in sales
- **Job Specific Skills**: Knowledge in Hematology (Sysmex)

Location: Qatar - Doha

**Job Type**: FULLTIME

Job Posting Date: 07-11-2024

Division/Department: Lab

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