Techno Functional CRM Consultant

4 days ago

Doha, Qatar Tradify Services Full time

**Job Purpose**:
The Dynamics 365 CRM Techno-Functional Consultant position combines the roles of implementation specialist and

functional consultant in one. He/She will work closely with key stakeholders to understand the business requirements and technical environment to achieve optimal solutions.

**Education and Certifications**:

- Bachelor’s Degree
- Microsoft Dynamics 365 CRM Certification.
- Microsoft Power Platform Certification (preferred)

**Experience**:

- 7 years plus

**Experience /Skills**:

- Extensive experience in Microsoft Power Platform - MS PowerApps, Power Automate, Power BI, Dynamics 365 CRM and Data verse
- Experience in analysis, design, development, testing and implementation of enterprise-scale apps.
- Experience developing different PowerApps solution models (canvas, model-driven, portal)as well as enhancing existing apps.
- Proven end-to-end implementation experience in Dynamics CRM configuration, customization, standard or customized workflows, dashboards, forms, views, integration, plugin development, and report development is a must.
- Detailed knowledge and understanding of all areas within Customer Engagement including sales, Marketing, Customer Service, Field Services, and Project Service Automation.
- Good understanding of Dynamics 365 Common Data Service and Common Data Model including the customizations and development of Business Data Models for different solutions.
- Knowledge and understanding of.NET framework including extensive experience writingASP.NET and C# code (not just limited to plugins/custom workflows).
- Understanding PowerApps formulas and development methods.
- Experience automating business processes with Power Automate.
- Knowledge of Azure DevOps is a plus.
- Ability to create custom connectors for Power Automate.
- Experience with API or rest services integrations.
- Good knowledge of Azure Platform (Azure App Service, Enterprise Application).
- Experience in Business Analysis and Process Mapping.
- Experience with end-user stories and customer journeys.
- Experience with Agile methodology / Scrum master.
- Excellent Project Management Experience.
- Experience with Process Improvement/Management.
- Must be well versed with documentation best practices.
- Experience in software integrations.
- Excellent Communication skills.
- Must have teamwork spirit.
- Excellent time management skills.
- Extensive experience in Software Development Life Cycle.
- Excellent problem-solving skills.

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

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