Current jobs related to High Touch Operations Analyst - Doha - Cisco Systems

  • Touch Screen Wall and Air Hockey Table Incharge

    7 days ago

    Doha, Qatar AL BALADI HOLDING Full time

    **Job Overview**: The Touch Screen Wall & Air Hockey Table In-charge is responsible for managing the daily operations, maintenance, and customer experience for both the interactive touch screen wall and the air hockey table. This role involves ensuring that all equipment is in optimal working condition, overseeing customer activity, organizing events, and...

  • Analyst, Business Operations

    5 days ago

    Doha, Qatar CharterHouse Full time

    **Job description**: Charterhouse are currently supporting a Qatar financial services client whom are in the process of looking to recruit an Analyst of Business Operations. **About the role** In support of the Director of Operations, this role will take ownership of key activities across areas of strategic planning, reporting and operations analysis whilst...

  • Operations Analyst

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Snoonu Full time

    At Snoonu, we are seeking a detail-oriented Operations Analyst to join our team and contribute to the optimization of our delivery operations. The ideal candidate will possess strong analytical skills, experience in data-driven decision-making, and a passion for improving operational processes.Key Responsibilities:Analyze operational data to identify trends,...

  • Operations Analyst

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Snoonu Full time

    Join to apply for the Operations Analyst role at Snoonu.At Snoonu, we hold the belief that technology has the power to make anything possible.Our Vision: to be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.Our...

  • SOC Operator

    2 weeks ago

    Doha, Qatar Proztec Full time

    **Job Title**: SOC Operator (SOC L1 Analyst) **Reports to**: SOC Manager **Department**: Information Technology Services **Job Purpose** The SOC L1 Analyst plays a crucial role in monitoring and protecting both IT and Operational Technology (OT) environments, providing 24/7 support to detect and address security threats. The main tasks include initial...

  • IT Operations Analyst

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    As an IT Operations Analyst at lxbfYeaa, you will play a crucial role in driving change in the Workplace Services Team. Your responsibilities will include providing support not only onsite but also to all employees working at customer sites.You will work closely with the Service Delivery Manager to help shape service delivery and deliver customer excellence....

  • Security Operations Center Analyst

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Innovatix Systems Full time

    Job Summary:We are looking for a proactive and detail-oriented SOC Analyst to join our Security Operations Center (SOC) team. As a SOC Analyst, you will be responsible for the initial monitoring, detection, and triage of security incidents and alerts. This role focuses on identifying potential threats, escalating incidents when necessary, and ensuring that...

  • Senior Operations Analyst

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    A little bit about usAt Snoonu, we hold the belief that technology has the power to make anything possible.Our Vision: to be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.Our Mission: To radically transform how...

  • Drilling Operations Analyst

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About the jobWe are seeking a highly skilled Technical Analyst to join our team. The successful candidate will work on optimizing well operations and streamlining workflows for clients worldwide.Required skills include intermediate to advanced ability with StarSteer geosteering software and strong knowledge of drilling operations and operations geology...

  • Sr Systems Analyst

    2 weeks ago

    Doha, Qatar Advanced Resource Managers UK Full time

    **Job Title**: Senior Systems Analyst **Location**:Qatar **Key Responsibilities**: Provide system support for joint ventures using SAP. Lead SAP implementation projects. Collaborate with teams to analyse processes and suggest improvements. Maintain documentation on system configurations and processes. Conduct regular audits to identify areas for...

  • Fraud Analyst

    7 days ago

    Doha, Qatar Vistas Global Full time

    **We are looking to hire a qualified Fraud Analyst to join our dynamic team!** - Responsible for the prevention and detection of potential fraud across all payment channels by reviewing customers’ accounts - Monitor debit card fraud alerts daily and take necessary action to protect customers and the bank - Identify fraud patterns through the monitoring of...

  • IT Operations Analyst

    22 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar K20s - Kinetic Technologies Private Limited Full time

    K20s - Kinetic Technologies Private Limited is looking for an IT Operations Analyst to support the effective governance of ICT procurement, licenses, and contracts. The ideal candidate will have a strong understanding of IT Service Management principles and best practices, with hands-on experience with Microsoft Office applications (Excel, Word, Project),...

  • Strategic Operations Analyst

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Premium Solutions Consultancy Full time

    Premium Solutions Consultancy seeks a skilled Business Analyst to join our team.Job DescriptionThe successful candidate will be responsible for evaluating and improving business processes, enhancing operational efficiency, and collaborating with clients to understand their needs.Key RequirementsFluent in Arabic and English.5+ years of experience in Business...

  • Senior Intelligence Analyst

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Amentum Full time

    Amentum is proud to offer a challenging opportunity for an experienced intelligence professional to join our team. As a Senior Intelligence Analyst - Counter Operations, you will provide expert-level analysis and support to Major Commands and Combatant Commands of all military branches.Requirements:Bachelor's Degree or at least eight years direct relevant...

  • Operations Analyst

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar سنونو Full time

    A little bit about usAt Snoonu, we hold the belief that technology has the power to make anything possible.Our Vision: to be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.Our Mission: To radically transform how...

  • SOC L2 Analyst

    2 weeks ago

    Doha, Qatar Proztec Full time

    **Job Title**: SOC L2 Analyst **Reports to**: SOC Manager **Department**: Information Technology Services **Job Purpose** The SOC L2 Analyst plays a key role in providing 24/7 security monitoring and incident response for IT and Operational Technology (OT) systems. This position focuses on investigating and responding to high-priority security incidents,...

  • Depot Workshop Operations Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar High End Electronics Full time

    About UsHigh End Electronics is a leading provider of innovative solutions for the transportation industry. Our commitment to excellence has earned us a reputation for delivering high-quality products and services that meet the evolving needs of our customers.Job SummaryWe are seeking an experienced Maintenance Equipment Technician to join our team. The...

  • Operations Analyst

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Snoonu Full time

    Roles and responsibilities We are looking for a detail-oriented Operations Analyst to join our team and help us optimize our delivery operations. The ideal candidate will have strong analytical skills, experience in data-driven decision-making, and a passion for improving operational processes. If you are not afraid of numbers and on-ground experience, then...

  • Strategic Operations Analyst

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar gategroup Full time

    Job DescriptionThe Strategic Operations Analyst role at gategroup involves providing analytical support to senior leadership, developing and implementing strategic initiatives, and driving business growth through data-driven insights.Responsibilities:Analyze business performance data to identify trends and areas for improvement.Develop and implement...

  • Sales Operations Analyst

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar canonical Full time

    Bachelor of Business Administration (Management)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionWe are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly....

High Touch Operations Analyst

4 weeks ago

Doha, Qatar Cisco Systems Full time

**What You’ll Do**
- Supports delivery of Expert Care program to major accounts.
- Ensures follow-up and closure of critical problems with large strategic customers
- Regularly interacts with Cisco's customer and internal teams in a coordinated fashion to ensure problem resolution.
- Co-ordinates root cause analysis upon customers request

**Skills and experience required**:

- Excellent command on the English and Arabic language.
- Proven leadership skills, initiative taker and has the ability to work outside of process. Also experience in a support environment is a plus.
- Work with HTTS, Duty Managers and Business Unit Development Engineers to review potential product or software defects and obtain fixes
- Has a technical and networking understanding, but primarily has the ability to leverage the technical expertise of others.
- Leverages and contributes to Virtual Teams.
- Questions ways of working and suggests improvements.
- Independently coordinates and executes tasks.
- Uses technical understanding to work with HTTS and DE to create a recommended solution, and to understand the business impact to the Customer
- Solid understanding of business process and requirements in a support environment
- Excellent written and verbal communication skills, across culture. Ability to work successfully as a team member in a cross-functional matrix environment
- Results driven and focus on the customer
- Commercial and contractual understanding

**Cisco Architecture & Technology Knowledge**:

- Understanding of networking technology, and the Service Provider and/or Enterprise IT environment
- Educational Background Recommended
- Typically requires BS, CS, or University degree equivalent plus 4+ years experience in network engineering or telecommunications/IT support environment. Advanced degree strongly preferred.
- ITIL v3 Foundation certification is required, ITIL Service Operation is a plus

**Why Cisco**

WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us

LI-Hybrid