Manager Operational Reporting
1 day ago
**About the role**
Responsible to drive the operational responsiveness of Integrated Operations Centre (IOC) with day-to-day analytics, and empower IOC business users and IOC stakeholders to make data-informed decisions. Define department’s Business Intelligence (BI) strategy and drive its implementation. The role is also responsible to provide an accurate reflection of the IOC Key Performance Indicators (KPIs) and deliver actionable business insights to maximize operational efficiency, through the use of modern BI tools. Other responsibilities of the role include:
- Formulate department’s mid and long-term BI strategies in line with the department’s main objectives, and lead its implementation to ensure IOC’s objectives are achieved.
- Ensure that state-of-the-art data information systems and methods are employed to efficiently deliver data analytics to the IOC users to bring in data-driven decision making.
- Ensure adequate work processes and policies are developed and maintained to guarantee data integrity and efficient team workload distribution with a goal to maximize response times to business users.
- Ensure the continuous delivery of the IOC KPIs in the form of regular reports, executive summaries, interactive dashboards, data stories, and infographics to enable management to make data-driven decision for smooth operations.
- Lead the development of department’s interactive dashboards and data-driven decision support tools based on robust and clearly presented data to ensure continuous reporting and analysis at all times.
- Ensure the delivery of the ad-hoc analysis tailored to specific use-cases, encompassing multiple data sources, metrics and dimensions.
- Manage Service Level Agreements and Metrics Definition Agreements with the IOC stakeholders to ensure the consistency and clarity of the data in the analytics provided by the team.
**About Qatar Airways Group**
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
**About You**
Qualifications and Experience:
- Bachelor’s Degree or Equivalent with Minimum 8 years of job-related experience.
Experience
Essential
- Minimum Bachelor’s Degree in Mathematics, Statistics, Economics, Business Intelligence (BI), Data
Science, or Operations Research
- Minimum 5 years’ experience in a managerial Business Intelligence role
- Minimum 3 years’ experience in leading a team of data analysts
- Experience in managing BI tools and data warehouse development projects
- Experience in advanced data analysis projects
Preferred
- Master’s Degree in Business Intelligence, Data Science, Artificial Intelligence, or Aviation
- Experience in a managerial Business Intelligence role in Flight Operations division
- Exposure to a wide range of airline metrics and KPIs, solid understanding of the airline operations
comprising divisions.
**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
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