Rooms Controller

1 week ago

Doha, Qatar Marriott International, Inc Full time

**Additional Information**
**Job Number**25014085
**Job Category**Rooms & Guest Services Operations
**Location**Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Control Room/bms Operator

    2 weeks ago

    Doha, Qatar ASMACS QATAR Full time

    **CONTROL ROOM/BMS OPERATOR - FM EXPERIENCE** **Qualification** - local in Doha with valid **QID/NOC**: - **2 years’** in FM as CONTROL ROOM/BMS OPERATOR in GCC - **ITI/ Diploma** Salary range **1500-1800 QR/ company provided F.A.T** Pay: QAR1,500.00 - QAR1,800.00 per month **Experience**: - Facility Management: 2 years...

  • Control Room/bms Operator

    2 weeks ago

    Doha, Qatar ASMACS QATAR Full time

    **CONTROL ROOM/BMS OPERATOR - FM EXPERIENCE** **Qualification** - local in Doha with valid **QID/NOC**: - **2 years’** in FM as CONTROL ROOM/BMS OPERATOR in GCC - **ITI/ Diploma** Salary range **2000 QR/ company provided F.A.T** Pay: QAR2,000.00 per month **Experience**: - Facility Management: 2 years (required) **Language**: - Hindi/Malayalam etc...

  • Cctv Control Room Operator

    2 weeks ago

    Doha, Qatar Vistas Global Full time

    An esteemed government organization is hiring **CCTV Control Room Operators;** **Requirements;** - Able to converse courteously in English. The ability to speak Arabic is an added advantage. - Carry out day-to-day operations at the Control Room including but not limited to operating the Parking Management System Workstation and ANPR Cameras Workstation. -...

  • Controller-rooms

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**25010408 **Job Category**Rooms & Guest Services Operations **Location**The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Assign room according to guest request and preferences whenever possible. Pre-register designated...

  • Rooms Controller

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23207998 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room according to guest request and preferences whenever possible....

  • Scada Control Room Operator

    3 weeks ago

    Doha, Qatar Ashghal PWA Full time

    To Operate the O&M Pumping Station Scada Master Station servers to Monitor the Operation of Pumping Station of Drainage Network. Control Pumping Station from Master Scada by giving Various type of Shutdown & Restart to the O&M Pumping Station from Master Scada Control Room. Pay: From QAR8,000.00 per month **Language**: - English Urdu (required)

  • Tunnel Control Room Operator

    2 weeks ago

    Doha, Qatar Gulf Business Development Group WLL Full time

    Job Description Nov 2022 **ORGANIZATIONAL CONTEXT** **Job Title **Tunnel Control Room Operator **Job Code** **Department **Operation and Maintenance **Section** **Team **Tunnels Operations **Date last **28/11/22 **updated** **JOB CONTENT** **Role Objective** To assist and provide support to managing incidents on Road tunnels and their approaches,...

  • Rooms Controller

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Pullman Doha West Bay Full time

    Company DescriptionWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you workOpportunity to develop your talent and grow within your property and across the worldAbility to make a difference in the local community through our...

  • Controller-rooms

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **İş Numarası** 23207998 **İş Kategorisi** Rooms & Guest Services Operations **Lokasyon** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott International, fırsat eşitliği...

  • Control Room Supervisor

    2 weeks ago

    Doha, Qatar قطر للطاقة Full time

    **Company** QatarEnergy is an integrated national oil corporation that stands at theforefront of efforts for the long term sustainable development,utilization and monetization of oil and gas resources in the State ofQatar.In its efforts to become one of the best national energy companies inthe world, QatarEnergy's activities and those of its subsidiaries...

  • Director of Rooms

    3 weeks ago

    Doha, Qatar The Ned London Full time

    **DIRECTOR OF ROOMS**: The Ned Doha - Doha- competitive- Full timeLocated in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. **Job Purpose**: We are...

  • Central Control Room Operator

    2 weeks ago

    Doha, Qatar Candidzone Full time

    Looking for CENTRAL CONTROL ROOM OPERATOR **Requirements**: - Bachelor’s Degree or Btech in relevant field - 3+ years’ experience in waste water treatment, purification and end to end water management - Female, Preferably 22-28 years old - With insurance, 2-way annual ticket, 30 days annual leave - Must be locally available with QID and NOC For...

  • Director of Rooms

    4 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**25035051 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the property's Rooms...

  • Production Technician

    6 days ago

    Doha, Qatar Shell Full time

    **The Role**: **What’s the role?** The Production Technician panel role will operate the LNG, Utilities and Storage & Loading areas of the facility, control the safe execution of work utilizing permit to work and safe isolation systems and perform response roles in the event of an emergency. Location: Curtis Island, Gladstone, Australia - This role is...

  • Controller-rooms

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Número de Empleo** 23207998 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Asignar la habitación...

  • Rooms Controller

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24199409 **Job Category**Rooms & Guest Services Operations **Location**Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment, assigning room,...

  • Operating Room Nurse

    3 weeks ago

    Doha, Qatar PHI Medcare Full time

    **Employer: Phi Medcare** **Position: Operating Room Nurse** **Start date: As soon as possible** **Job Overview** As an Operating Theatre Nurse, you will play a vital role in assisting surgical procedures, ensuring a sterile and safe environment, and providing support to both patients and the surgical team. Your expertise will contribute to delivering...

  • Room Attendant

    2 weeks ago

    Doha, Qatar Crowne Plaza Hotels & Resorts Full time

    We take our housekeeping standards seriously. So, we’re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience. A little taste of your day-to-day: Every day is different, but you’ll mostly be: - Making sure every single room is at its absolute best for...

  • Rooms Division Manager

    3 weeks ago

    Doha, Qatar SPHC Full time

    **Join our extraordinary world!** **Distinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.** With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned Rooms Division Manager with luxury and lifestyle brand hotel...

  • Revenue Growth Manager

    13 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time

    Hyatt Regency Oryx Doha offers a unique blend of modern design and exceptional service, creating a stress-free environment for business and leisure travelers. As a Reservations Manager, you will be part of a dynamic team that fosters connections and builds lasting relationships with our guests.About the TeamWe are seeking a highly motivated and...