Rooms Controller

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Pullman Doha West Bay Full time
Company Description

What is in it for you:
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Green Key.
Job Description

What you will be doing:
  • Utilize your in-depth knowledge of the local area and surrounding facilities to enhance guest experiences and provide accurate information.
  • Foster a culture of quality awareness within the Front Office team, ensuring high standards are promoted and maintained.
  • Respond proactively to changes in the Front Office function, adapting to industry trends, company initiatives, and hotel-specific needs.
  • Manage and coordinate "rooms not ready" situations with the Front Office team effectively during peak occupancy periods.
  • Keep all departments informed about room statuses, ensure reservations are in system.
  • Assist as a hotel phone operator, delivering exceptional service to callers and addressing their inquiries.
  • Ensure the smooth operation of the housekeeping department.
  • Prepare and ensure timely delivery of daily reports to other departments executive office.
  • Track the daily cleaning and maintenance process system and distribute job assignments as they come in.
  • Maintain lost and found log, tag and store items.
  • Communicate with guests inquiring about lost and found items and shipments.
  • Maintain communication between front desk, housekeeping, and maintenance.
  • Ensure that all assigned guest calls or special requests are recorded and completed within 15 minutes.
  • Support and improve housekeeping and maintenance services that effectively address problems affecting both guests and associates.
Qualifications

Your experience and skills include:
  • A minimum of 2 years Front Office experience in luxury hospitality.
  • Excellent interpersonal and communication skills (Fluent in English and other languages is an asset).
  • Highly organized and results-oriented.
  • Ability to prioritize work in an environment with multiple interests.
  • Ability to work effectively and efficiently in high-pressure circumstances.
  • Competency using a variety of computer software.
  • Experience with Opera property management system and Windows applications.
Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
#J-18808-Ljbffr
  • Revenue Growth Manager

    20 hours ago


    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time

    Hyatt Regency Oryx Doha offers a unique blend of modern design and exceptional service, creating a stress-free environment for business and leisure travelers. As a Reservations Manager, you will be part of a dynamic team that fosters connections and builds lasting relationships with our guests.About the TeamWe are seeking a highly motivated and...


  • Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    Join our extraordinary worldDistinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned Rooms Division Manager with luxury and lifestyle brand hotel experiences to join...

  • Dining Room Attendant

    11 hours ago


    Doha, Baladīyat ad Dawḩah, Qatar Rotana Hotel Full time

    At Rotana Hotel, we are currently seeking a highly skilled Dining Room Attendant to join our team of professionals in the food and beverage industry.About the Role:This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and have a keen eye for detail.The successful candidate will be responsible for...


  • Doha, Baladīyat ad Dawḩah, Qatar SPHC Full time

    Bachelor of Hotel Management (Hotel Management)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionA little taste of your day-to-dayOversee night audit function and validation of daily financial reports.Prepare and submit statistical, performance, and forecast analysis and reports as required.Maintain procedures for security of monies, credit and...

  • Cost Controller

    13 hours ago


    Doha, Baladīyat ad Dawḩah, Qatar The Ned & Ned's Club Full time

    Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.Job Purpose:We are currently seeking a Cost Controller to join our dynamic team. This role is...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    QualificationsWe are seeking a highly skilled and experienced Construction Supervisor to join our team. The ideal candidate will possess a Degree in Instrumentation & Control / Electronics & Instrumentation / Electrical & Electronics / Electronics & Communication Engineering from an internationally recognized University. Additionally, the candidate must have...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    **Job Description**We are seeking a highly skilled Traffic Signal Control Systems Specialist to manage and maintain our SCATS system within our Control Rooms.**Key Responsibilities**Generate intersection graphics, configure site data, commissioning, and fine-tuning of both intersection and coordination data.Undertake traffic modelling and traffic simulation...


  • Doha, Baladīyat ad Dawḩah, Qatar The Ned & Ned's Club Full time

    **About The Ned Doha**The Ned Doha is a luxury hotel located in the former Ministry of Interior building, offering an extraordinary experience for our guests. We are committed to delivering exceptional service and quality while maintaining financial efficiency.Job Purpose:We are seeking a highly skilled Cost Controller to join our dynamic team. This role is...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are seeking a highly skilled Assistant Financial Controller to join our team at lxbfYeaa, a leading hotel group. As a key member of our financial management team, you will be responsible for overseeing the financial management function, including credit control, accounts payable, and cash management.About the RoleThe successful candidate will have a...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We're lxbfYeaa, a pioneering engineering and technology company that's revolutionizing the energy landscape. As a Senior Instrument Designer, you'll be part of a high-performing team that's passionate about delivering exceptional results.About the RoleThis is a fantastic opportunity for an experienced professional to join our Engineering team in Doha, Qatar....


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Welcome to lxbfYeaa, where innovation meets excellence! As a Senior Instrument Designer, you'll be part of a dynamic team that's shaping the future of energy solutions.Job DescriptionWe're seeking an experienced professional with expertise in instrumentation and controls to join our Engineering team in Doha, Qatar. The ideal candidate will have a strong...

  • Senior Accountant

    48 minutes ago


    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are seeking an experienced Credit and Collections Manager to join our team at lxbfYeaa, a leading hotel group. As a key member of our financial management team, you will be responsible for managing credit risk, ensuring accurate and timely reporting, and providing exceptional customer service.About the RoleThe successful candidate will have a proven track...

  • Document Controller I

    13 hours ago


    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Building on our past. Ready for the futureWorley is a global professional services company of energy, chemicals and resources experts headquartered in Australia.Right now, we're bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now.We partner...

  • Cleanliness Coordinator

    50 minutes ago


    Doha, Baladīyat ad Dawḩah, Qatar Anantara Full time

    About the RoleThe Room Maintenance Specialist is responsible for ensuring the cleanliness and maintenance of guest rooms and common areas.Main ResponsibilitiesCleanliness Standards: Maintain high standards of cleanliness in guest rooms and public areas.Trolley and Pantry Cleaning: Clean and maintain trolleys and pantries used for housekeeping purposes.Turn...

  • Senior SCATS Engineer

    13 hours ago


    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    ResponsibilitiesResponsible for Sydney Coordinated Adaptive Traffic System (SCATS) within the Control Rooms.Responsible for the day-to-day operations, management, maintenance, first line technical support, routine maintenance and systems administration for all SCATS within the Control Rooms.Shall be a SCATS specialist.Responsible for the overall management...


  • Doha, Baladīyat ad Dawḩah, Qatar Robert Walters Full time

    To review with Income Audit guests checked out open paymaster accounts and advance deposit ledger.To maintain a complete alphabetical credit file for each account containing all documentation related to the credit research.To manage reconcile and follow up on all credit card queries / disputes.To follow up on collection of: Returned cheques; Credit card...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time

    Hyatt Regency is a leading hotel brand with over 175 properties worldwide, offering a unique blend of modern design and exceptional service. Our hotels create a stress-free environment for business and leisure travelers, providing the tools to stay connected and energized.About UsWe are looking for colleagues who can perpetuate our culture of modern design...


  • Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Full time

    ResponsibilitiesLead a team of Room Attendants and Housekeepers in maintaining the highest standards of cleanliness and organization in guest rooms and public areas.Conduct regular inspections to ensure that all standards have been met, and implement corrective action when necessary.Maintain a positive working relationship with engineering, front office, and...

  • Production Team Lead

    21 hours ago


    Doha, Baladīyat ad Dawḩah, Qatar North Oil Company Qatar Full time

    About the RoleWe are seeking an experienced Production Team Lead to join our Operations Team at the North Oil Company Qatar. As a key member of the team, you will be responsible for leading a team of production technicians and control room operators to achieve daily production targets.Key ResponsibilitiesLead and manage a team of production technicians and...


  • Doha, Baladīyat ad Dawḩah, Qatar North Oil Company Qatar Full time

    Job SummaryThe North Oil Company Qatar is seeking an experienced Oil and Gas Production Supervisor to join our Operations Team. As a key member of the team, you will be responsible for leading a team of production technicians and control room operators to achieve daily production targets.Key ResponsibilitiesLead and manage a team of production technicians...