Client Relationship Executive

6 days ago


Doha, Qatar Vistas Global Full time

**We are looking to hire a qualified Client Relationship Executive to join our dynamic team.**
- Manage Client Affairs: Executes successful client transition from Business Development to Commercial team. Communicates frequently with clients on information, concerns and suggestions.
- Proactively anticipates customer needs and identifies any potential issues. Creates recommendations and facilitates action for resolution.
- Updates the client database with profiling data. Resolves all client-related issues by coordinating with relevant stakeholders.
- Ensures data integrity pertaining to client records on the ERP system including monitoring old and outdated information. Utilizes client records, history and analysis to prepare regular MIS (management information system) reports to support management decision making. Tracks SLAs and follows up to ensure issues or queries are actively closed.
- Liaises with clients (existing and new) in order to drive engagement and participation in Organizational events through orientation sessions, workshops, networking events, etc. as and when required to support the Commercial department.
- Attends networking and other events with clients as and when required to continue building stronger relationships in the market with current and potential clients.

**Operational Plans**:

- Assists in developing the operational plans as and when required and executes them in line with the Organization's and the Department’ strategy.

**Driving Excellence**:

- Provides input to enhance the Department’s policies and procedures, and follows relevant processes, standard procedures, and instructions to ensure that work is carried out in a consistent and effective manner.
- Collaborates with others and demonstrates a customer centric behavior with clients and colleagues. Drive commercial growth through partnerships with the right clients to deliver against the organization's strategic objectives.

**Job Type**: Permanent

**Education**:

- Bachelor's (required)

**Experience**:

- Client Relationship Executive: 5 years (required)

**Language**:

- English (required)



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