Asstmgr-restaurants
7 months ago
**职位编号** 23155625
**工作类别** Food and Beverage & Culinary
**地点** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar 在地图中查看
**编制** Full-Time
**远程申请?** N
**重新安置?** N
**职位类型** Management
**职位概述**
入门级管理职位,负责餐厅/酒吧和客房服务的日常运营。该职位协助完成菜谱计划,维护卫生标准,在高峰用餐时段协助服务员和待客师清洁地板,并在适用的情况下监督餐厅/酒吧和客房服务部门。责任范围包括确保客人和员工的满意度,同时维持经营预算。负责确保遵守标准和法律义务。
**求职者个人资料**
**教育和经验要求**
- 高中文凭或高中同等学历 (GED);4 年餐饮、厨房或相关专业领域工作经验。
或者
- 在经认可的大学取得餐饮服务管理、酒店和餐厅管理、酒店管理、工商管理或相关专业的两年制学位;2 年餐饮、厨房或相关专业领域工作经验。
**核心工作活动**
**协助管理餐厅团队**
- 处理员工问题和疑虑。
- 监督员工并确保满足绩效预期。
- 根据对服务行为的观察,向员工提供反馈意见。
- 协助监督日常轮班运作。
- 在餐厅总监或餐厅经理缺勤的情况下,监督餐厅和所有相关区域。
- 参加部门会议并传达关于部门目标的明确一致信息,以产生期望的绩效。
**开展日常餐厅运营**
- 确保所有员工拥有适当的用品、设备和制服。
- 向厨师和餐厅经理传达有关食品质量和服务水准的任何问题。
- 确保遵守所有餐厅政策、标准和程序。
- 根据当地法律监督酒类饮品服务。
- 努力实现或超越预算目标。
- 在必要时履行餐厅员工和相关部门的所有职责。
- 餐厅开业与歇业。
**提供卓越的客户服务**
- 与客人互动并获得对产品质量和服务水准的反馈。
- 监督人员编制,确保宾客服务、运营需求和财务目标均得以满足。
- 鼓励员工在指导方针范围内提供卓越的客户服务。
- 处理客人的问题和投诉,并在必要时寻求主管协助。
- 努力改善服务表现。
- 为客户关系树立积极的榜样。
- 协助员工审查评论卡和客人满意度结果。
- 认识和迎接客人。
**开展人力资源活动**
- 监督正在进行的培训举措。
- 使用员工可用的所有在职培训工具。
- 根据每个职位的工作描述,传达绩效预期。
- 针对绩效,持续给予员工辅导和建议。
- 万豪国际给予所有应聘者公平机会。我们始终坚持打造多元化的员工团队,秉承包容、以人为本的文化。我们绝不歧视任何受保护人群,例如残疾和退伍军人,或适用法律规定的任何其他群体。_
傲途格精选酒店品牌拥有一系列豪华品质独立合作酒店,为宾客缔造难忘非凡的旅居体验。每间酒店皆是融汇优良品质、匠心设计和前卫个性的精选之作,为当今旅客打造一系列兼具时尚风格和探险精神的特色体验。傲途格精选酒店品牌是个性主义者的特别之选,个性主义者亦是傲途格精选酒店的目标客户,他们将每一次旅行看作是打造个性故事的机会,因此,无论是休闲度假亦或商务旅行,他们都会毫不犹豫地选择傲途格精选,因为在他们看来,酒店的意义远不止提供一处休憩之所。加入傲途格精选酒店,便是加入万豪国际集团的非凡品牌组合。**从这里扬帆起航**,发挥个人价值,**追求**人生目标,**融入**卓越国际团队,**展现**真我风采。
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