L1 Service Desk Agents

**L1 Service Desk Agents** **Key Requirements**: - High school diploma or equivalent (bachelor’s degree in IT or related field is a plus - Arabic and English speaking (Fluent and Mandatory) - This function requires working in 24x7, Service Desk environment ( may include nights, weekends, and public holidays) - Familiarity with ticketing systems (e.g.,...

We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their stay. Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry,...

1)Network Engineer(CCNA/CCNP) with 2 Years of Experience 2)Service desk Agent (ITIL 3 or 4) Ability to Commute: - Doha (required) Ability to Relocate: - Doha: Relocate before starting work (required)

We are hiring Front Desk Agent to work under our reputed client in Qatar. **Minimum requirements**: - 1 to 2 years of relevant experience - Between 20 - 30 years old - Bilingual (English & Arabic) - Transferable visa with a valid QID/ NOC - Salary plus duty meal, accommodation and transporation. **Interested applicants**:forward the CV's through WhatsApp...

**Should be locally available in Qatar with family sponsorship**: - Proven experience in a **help desk** or other customer support role - Tech savvy with working knowledge of office automation products, databases and remote control - Good understanding of computer systems, mobile devices and other tech products - Ability to diagnose and resolve basic...

Reputed Client of Smart Resourcing International Doha, QatarOne of our reputed client in Qatar Customer Service Agent (Ground Services) **The Customer Service Agent will support the operation by providing a five-** **star service to all passengers and help create an enjoyable airportenvironment for customers whilst travelling. You will ensure that...

**With customer service experience**: - **With at least facilities or engineering industry experience** A Call Desk Agent is in charge of answering customer calls, listening to their concerns, and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. **Job Types**:...

We have an incredibly exciting opportunity to join our dynamic team at the Oryx Garden Hotel as a Front Desk Agent. The newly opening Oryx Garden Hotel will be located at Hamad International Airport (HIA) and is operated by Dhiafatina Hotels, a wholly-owned subsidiary of the Qatar Airways Group. As a Front Desk Agent, you are responsible in providing...

As a Front Desk Agent for Millennium Central Doha, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate...

Front Desk Agent - Waldorf Astoria Lusail Doha A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. **What will I be doing?** As a Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through...

Front Desk Agent - Waldorf Astoria Lusail Doha A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. **What will I be doing?** As a Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through...

As Senior Member Service Desk Agent, you will be responsible for offering all Privilege Club related services in a 24/7/365 environment to Privilege Club members. The role will assist members with their queries related to their QRPC accounts and provide a one-stop solution for members regarding award booking, upgrades, ticketing and other Privilege Club...

We have an incredibly exciting opportunity to join our dynamic team at the Oryx Airport Hotel as a Front Desk Agent. The Oryx Airport Hotel is located at Hamad International Airport (HIA) and is operated by Dhiafatina Hotels, a wholly-owned subsidiary of the Qatar Airways Group. Our hotel was nominated for the best Airport Hotel at the Skytrax 2020 World...

Hiring for Customer Service Agent for the shopping mall. Female Available in Qatar, with Valid QID and Transferable visa (with NOC), ready to join immediately Experience in customer service, reception, front desk min 3 years 6 working days (shifts: morning, evening) / 1 day off (floating) **Job Types**: Full-time, Permanent Ability to...

We are looking **L1 Support Engineer for Qatar**. Note: We are looking extensive experience in providing L1 support for a broad IT infrastructure, including Azure, Office 365, SharePoint, Windows, end point, centralized print services, and telephony, so that we will shortlist profiles accordingly. Key Responsibilities: - End-User Support: Provide...

We have an incredibly exciting opportunity to join our dynamic team at the Oryx Garden Hotel as a Front Desk Agent. The newly opening Oryx Garden Hotel will be located at Hamad International Airport (HIA) and is operated by Dhiafatina Hotels, a wholly-owned subsidiary of the Qatar Airways Group. As a Front Desk Agent, you are responsible in providing...

Front Desk Agent / Receptionist (having an experience in Oprah system). Job Responsibilities: - Answers phone calls courteously - Guides guests and issues guest badges - Handles client complaints - Files documents - Maintains schedules - Plans business travel - Refills office supplies - Receives deliveries. - Responds to customer inquiries. **Front Desk...

**About us** As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

**About Us** As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

The primary responsibility of the Service Desk Analyst is to - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and requests. -...