IT Help Desk

_**JOB DESCRIPTION**:_ - Primary duties will be to provide 24/7/365 Tier 1 support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements (SLA's) - Manage Help Desk responsibility and resource allocation Depending on the priority - Answer help desk lines and troubleshoot remotely - Resolve helpdesk service calls using...

**We are looking to hire a qualified IT Help Desk Officer to join our dynamic team.** **Relevant experience of IT Support that includes**: - A bachelor's degree in Computer Science, Information Technology, Information System Management or similar. - 2-3 years of experience as an IT support specialist. - Exceptional ability to provide technical support and...

We are seeking a highly experienced Help Desk Operations Manager to join our IT team at Mekdam Holding Group.The successful candidate will be responsible for leading our help desk operations, ensuring timely and efficient resolution of technical issues.Responsibilities:Team Leadership: Lead a team of technical support specialists, providing guidance and...

**QUALIFICATION**: - BACHELOR OF COMPUTER / IT - ARABIC CANDIDATE - CUSTOMER SERVICE - EXPERIENCE WITH IT TICKETING SYSTEMS IS PREFERED - ITIL V4 ONLY IN DOHA - **ONLY ARAB**_ **JOB DESCRIPTION**: - Primary duties will be to provide 24/7/365 Tier 1 Phone support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements...

Job OverviewWe are seeking an IT Help Desk Specialist to join our team at Trace Systems Inc. in Doha, Qatar.The successful candidate will provide technical support for hardware, software, and network systems, including operating systems (Windows, macOS, Linux) and common software applications.

Nair Systems is currently looking for Help Desk Engineer for our Qatar operations with the following terms & conditions. Terms and conditions Joining time frame: 2 weeks (maximum 1 month) Duration: 4 months Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required)

Trace Systems Inc. is an equal opportunity employer seeking a highly skilled Technical Help Desk Analyst to join our team in Doha, Qatar. The successful candidate will provide technical support and troubleshooting services for hardware, software, and network systems.The Technical Help Desk Analyst will be responsible for:Providing Tier 1 hands-on support to...

About the RoleWe are seeking a highly skilled Help Desk System Administrator to join our team at Management Solutions International (MSI). As a critical member of our IT department, you will be responsible for administering our help desk system, ensuring timely and efficient technical assistance to employees.Key ResponsibilitiesAdminister the help desk...

HELP DESK ENGINEERS - Bachelor’s degree in any IT field. - 5+ years’ experience in IT helpdesk field. - Male, Bilingual (Arabic & English), native Arabic speaker. - Good Communication and soft skills - Available in Qatar with valid QID - Location: Westbay For interested and qualified applicants, please send your CV at: Whatsapp: +97430788811 Ability...

Gait Apple Premium Reseller is looking for a dedicated and knowledgeable Help Desk Specialist to join our team. As an Apple Premium Reseller, we provide exceptional service to our customers, offering a wide range of Apple products and accessories. The Help Desk Specialist will play a crucial role in providing technical support and assistance to our...

Job SummaryWe are looking for a skilled Client Services Lead to join our team at Trace Systems Inc. The successful candidate will be responsible for managing a team of personnel, responding to help desk tickets, and resolving technical issues for hardware, software, and network systems.ResponsibilitiesSupervise daily operations of the helpdesk/client systems...

About the RoleWe are looking for a highly skilled Help Desk Manager to oversee the day-to-day operations of our IT support team at Black Pearl Consult. The ideal candidate will have a proven track record of managing helpdesk operations, ensuring rapid issue resolution, and delivering outstanding customer service.Your key responsibilities include:Leading a...

**Nair Systems **is currently looking for **Help Desk Support Engineer **for our **Qatar o**perations with the following terms & conditions. **Joining time frame: 2 weeks (maximum 1 month)** **Salary**: QAR2,703.53 - QAR7,553.12 per month Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work...

We are hiring Help Desk Engineers for one of our clients in Doha. **Requirements**: - Minimum 5+ years of experience - Able to use the support service using MoEHE ticketing system (BMC Remedy) - Bilingual is required - With a valid visa and QID - Residing in Qatar **Job Types**: Full-time, Contract Contract length: 6 months Ability to...

Performing remote troubleshooting through diagnostic techniques and pertinent questions. - Determining the best solution based on the issue and details provided by customers - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the...

ALI BIN ALI is seeking a Help Desk Professional to provide technical support to its employees. The ideal candidate will be responsible for troubleshooting hardware and software issues, offering network support, and assisting users with office applications.Job DescriptionThis role is an exciting opportunity to join our team and contribute to the success of...

Main duties include: - Provide technical support through diagnostic techniques and direct unresolved issues to the next level of support personnel. - Manage issues throughout the lifecycle, beginning from the first point of contact until it is resolved. - Monitor and ensure compliance with service-level agreements (SLAs) and ensure there are no breaches. -...

**Technical Credentials**: - Proficient in utilizing a diverse array of software packages, including Microsoft Office. - Thorough comprehension and expertise in both hard and soft FM services. - Strong analytical and presentation abilities. **Salary**: QAR4,000.00 - QAR5,000.00 per month **Education**: - Bachelor's (required) **Experience**: - Similar...

We are looking for a Help Desk Professional to join our team at Vistas Global. This individual will be responsible for providing technical assistance and support to our end-users, ensuring that all technical issues are resolved efficiently.Key Accountabilities:Provide initial technical support to users via phone calls or in-person interactions.Diagnose and...

**Responsibilities**: - Resolve customer issues with company products - Answer other customer questions and offer them access to helpful resources - Direct questions to the right department when needed - Ensure customer satisfaction - Manage all desk administrative duties - Maintain accurate records of interactions with customers and recurring user...