Senior Ground Handling

5 days ago

Doha, Qatar Qatar Airways Full time

As the world’s fastest-growing airline, with one of the youngest fleets of ultramodern aircraft in the sky, Qatar Airways is among the global aviation industry’s biggest success stories and has continued to successfully rebuild its global network to more than 150 destinations worldwide.

We are currently seeking to recruit an experienced Senior Ground Handling & Security Officer - Seaplanes to be based in Doha, Qatar.

**About the role**:
As a Senior Ground Handling & Security Officer,** **you will be responsible for ensuring the protection and safeguarding of passengers & Crew and their baggage against acts of unlawful interference perpetrated on ground or in-flight.

The role holder will ensure that all staff members under the jurisdiction adhere to the safety regulations and policies and maintain discipline per the company's policy.

In this role, you will represent Ground Services management around the clock being the focal point for all ground handling and security activities as well as working closely with relevant stakeholders to ensure smooth operations and coordinate with different business partners to ensure smooth passenger embarkation / disembarkation and baggage loading / offloading.

**Specific responsibilities of the role include**:

- Responsible for ensuring safe, on-time, and efficient operation and handling process at the Land Aerodrome and Water Docking station through proper planning, organizing, and monitoring of all activities of Ground services.
- Reduce operational costs by minimizing overtime hours of staff through cross-utilizing available resources from different areas and deploying dynamic and flexible resource planning based on operational requirements.
- Record and discuss all operational issues of ramp services with the subordinate staff and higher Management to ensure safe, smooth, and efficient operation and constantly improve operational processes.
- Ensure and develop efficient coordination and communication with all relevant stakeholders in the ground handling process, which includes coordination with General Aviation, MOI, and Border Protection Police.
- Support the Ground Operations and Ground Services department in ensuring all areas of the operations are within the planned operating budget.
- Create management reports for forecast and trend analysis to support ground services goals.
- Make recommendations to Management concerning staffing, equipment, and procedures.
- Prepare monthly roster and daily allocation for the team, ensuring operations coverage is in accordance with company procedures and instructions.
- Monitor the Safety of the ramp area by regular safety inspections to identify any breaches or areas of concern, taking remedial action to rectify deficiencies within set safety standards.
- Develop safe work procedures in line with industry practice for persons operating on the ramp areas & water docking stations. Ensure all Aircraft are handled as per policies and procedures laid down in the company Manual
- Ensure that quality and service standards are met at all times. Ensure the on-time performance of all assigned flights.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:
**About you**
- High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 5 years of job-related experience **OR** Bachelor's Degree or Equivalent with Minimum 4 years of job-related experience.
- Technical field education is preferred.
- Previous experience in Ground Services and Amphibian aircraft handling.
- License/ certificate in Ground Handling and Ramp Service.
- Proficiency in Ramp Handling Procedures.
- Safety and Security practices as stipulated by (ICAO/IATA) and the company's safety policy.
- Good working knowledge of Airport communications systems.
- Proficiency in spoken and written English.
- Familiar with the existing security demands as well as future development.
- Knowledge in IT, Leadership skills including Team Management, effective communication and interpersonal relationship management are essential requirements for this position.
- Building and maintaining effective customer relationships.
- Proficiency in Weight and Balance, along with Dangerous Goods Handling procedures.
- Strong analytical ability, proficient in developing Excel, Word, PowerPoint.
- Managerial skills - Ability to delegate work, set clear direction and manage workflow.

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