Guest Experience Agent

3 weeks ago

Doha, Qatar The Cavalry Global Full time

**Guest Experience Agent (Arabic Speaking)**

**Location: Qatar**

**Start Date: Before November 20th, 2023**

Are you passionate about providing exceptional guest experiences? We are excited to announce the upcoming opening of a luxurious 5-star resort in Qatar this December and are in search of a dedicated Guest Experience Agent who is fluent in Arabic to join our team. If you have a warm and welcoming demeanor, excellent communication skills in Arabic and English, and a commitment to ensuring guests have an unforgettable stay, we want to hear from you

**Key Responsibilities**:

- ** Guest Engagement**: Greet guests warmly, engage in friendly conversations, and provide personalized assistance to enhance their stay.
- ** Arabic Language Proficiency**: Communicate fluently in Arabic and English to assist guests effectively and provide them with valuable information and recommendations.
- ** Reservations and Check-In**: Assist with guest check-ins, reservations, and check-outs, ensuring accuracy and adherence to resort policies.
- ** Concierge Services**: Offer expert advice and assistance with dining, entertainment, and local attractions, catering to guests' preferences.
- ** Problem Resolution**: Address guest inquiries, requests, and concerns promptly, finding effective solutions to ensure their satisfaction.
- ** Communication**: Maintain clear and open communication with all resort departments to ensure a seamless guest experience.
- ** Administrative Tasks**: Handle administrative duties, including managing guest accounts, billing, and room assignments accurately.
- ** Guest Feedback**: Collect and analyze guest feedback to continually improve services and implement best practices.

**Requirements**:

- ** Arabic Fluency**: Ideally be fluent in Arabic and English (spoken and written).
- ** Customer-Centric**: A passion for delivering outstanding service and exceeding guest expectations.
- ** Communication Skills**: Excellent verbal and written communication skills in Arabic and English.
- ** Previous Experience**: Experience in guest services, preferably in a luxury hotel or resort.
- ** Problem-Solving**: Ability to think on your feet and resolve issues effectively.
- ** Team Player**: Collaborative and able to work well within a diverse team.
- ** Tech-Savvy**: Proficiency in hotel management software and Microsoft Office Suite.
- ** Availability**: Must be available for an online interview this week and able to start before November 20th, 2023.
- ** Location**: Located outside of Qatar due to visa restrictions and timelines.

**What We Offer**:

- ** Competitive Compensation**: Competitive salary and benefits package.
- ** Training and Development**: Ongoing training and opportunities for career growth within the resort.
- ** Luxurious Environment**: Work in a stunning 5-star resort with state-of-the-art facilities.
- ** International Experience**: Be part of a diverse team in a cosmopolitan environment.
- ** Team Spirit**: Join a team that values collaboration and excellence in service.

Join us in setting new standards of luxury hospitality with your Arabic-speaking expertise Your journey begins here.

**Application Deadline: Thursday 3rd

  • Guest Experience Agent

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar The Cavalry Global Full time

    Guest Experience Agent (Arabic Speaking)Location: QatarStart Date: Before November 20th, 2023Are you passionate about providing exceptional guest experiences? We are excited to announce the upcoming opening of a luxurious 5-star resort in Qatar this December and are in search of a dedicated Guest Experience Agent who is fluent in Arabic to join our team. If...

  • Guest Experience Agent

    2 months ago

    Doha, Qatar IHG Hotel & Resorts Full time

    YOUR DAY TO DAYAs Guest Experience Agent, your main responsibilities will be related to all activities relevant to the Front of the House operations such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries.Welcoming guests with a smile and providing accurate information concerning hotel...

  • Guest Service Agent

    2 months ago

    Doha, Qatar Hilton Full time

    Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Guest Service Agent

    3 weeks ago

    Doha, Qatar Rixos Gulf Hotel Doha Full time

    **Guest Service Agent** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our...

  • Guest Experience Expert Front Desk Agent

    2 months ago

    Doha, Qatar MARRIOTT International Full time

    Guest Experience Expert (Front Desk Agent) Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

  • Guest Experience Expert Front Desk Agent

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar MARRIOTT International Full time

    Guest Experience Expert (Front Desk Agent) Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

  • Guest Service Agent

    3 months ago

    Doha, Qatar Hilton Full time

    Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Guest Service Agent

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

  • Guest Experience Manager

    2 months ago

    Doha, Qatar MINOR Hotels Full time

    The Guest Experience Manager is a key ambassador for the resort, the Anantara brand and creates one of the most powerful first impressions to our guests. The position, and it’s team necessitates being an information provider, receiver, diplomat, problem solver, salesperson, resort representative, public relations agent, coordinator of activities and...

  • Guest Service Agent

    3 weeks ago

    Doha, Qatar Hilton Full time

    Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Guest Service Agent

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

  • Guest Service Agent

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hilton Doha Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

  • Guest Service Agent

    4 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hilton Doha Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

  • Guest Service Agent

    4 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

  • Guest Service Agent

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar TIVOLI GROUP Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner.You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.You will handle all guest enquires, requests and comments...

  • Guest Service Agent

    2 months ago

    Doha, Qatar TIVOLI GROUP Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner.You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.You will handle all guest enquires, requests and...

  • Guest Relations Agent

    3 weeks ago

    Doha, Qatar Rixos Gulf Hotel Doha Full time

    **Guest Relations Agent** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our...

  • Guest Service Agent

    3 weeks ago

    Doha, Qatar BANYAN TREE Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Agent

    3 months ago

    Doha, Qatar Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Guest Service Agent

    2 months ago

    Doha, Qatar Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...