Food and Beverage Manager
6 hours ago
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
**About the Role**
The IFB Manager is responsible for the strategic and day-to-day management of IKEA FOOD, ensuring that the IKEA Concept, IKEA brand, commerciality, and product range are represented in a way that will secure the IKEA Store as the leading home furnishing company in the local market, within the Bistro, Swedish Food Market and Co-Worker Restaurant.
**Key Accountabilities**:
**Operational**
- Ensure overall operation of IKEA FOOD within the IKEA Store is in accordance with IKEA’s Quality and Food Safety Standards as well as Environmental and Legislative Requirements.
- Ensure that the health and safety of visitors and co-workers meets all IKEA national and local standards and regulations, that HACCP program is implemented and followed.
- Ensure a safe working environment for co-workers, customers and visitors in line with the local legislation and the IKEA health and safety policy.
- Create a 'Safety First' Culture within the IKEA FOOD Production team, where co-workers are encouraged to raise and discuss concerns and solutions.
- Ensure that the IKEA FOOD Production team is regularly trained in Health and Safety to an appropriate level for the role and responsibilities.
- Ensure that the HACCP program is followed, that all incidents or potential incidents are reported through CASY.
**Commercial**
- Define the range in IKEA Food & Beverage area to be sold in the store. Drive the process of selecting the suppliers and managing all the contracts in order to achieve economies of scale in the purchasing by generating large volumes.
- Stay in contact with the international guidelines provided by IKEA Food Services regarding range and supplier set up.
- Maintain basic knowledge of the local restaurant market and in-depth knowledge of the competition on the market. Use this information to determine short and long-term goals, especially to secure the low-price.
- Responsible for developing a multiyear business plan for IKEA Food & Beverage in the store and strive to reach the goals and key figures that have been agreed upon in the business plan. Also, to contribute to the planning, execution and follow-up of the stores’ commercial calendars.
- As a member of the Store Management Team, work strategically with the other management teams within the store (i.e. Communication & Interior Design and Sales Team etc) to ensure the implementation and development of the IKEA FOOD concept and goals.
- Ensure that all IKEA FOOD areas are maintained in “shape as new”, ensuring range and presentation standards are achieved and maintained.
- Maximize vitality and commerciality of IKEA FOOD in the store to increase sales and profitability according to set goals, utilizing the appropriate national and international benchmarking tools and best-practice; for example, merchandise planning, sales KPI’s, sales steering, 3 Aces and 1 King and price quality ladder.
- Actively contribute and support all marketing and in-store activities by integrating IKEA FOOD in the store's Commercial Calendar and use these as an opportunity to proactively drive sales. Ensure effective and economical handling of range changes including management of outgoing range and activities according to the set timelines in the Commercial Calendar.
- Ensure an effective implementation and presentation of the
IKEA FOOD range matrix.
- Work with the 3rd party company Abela with regards delivery of service.
**Financial**
- Ensure that the IKEA Bistro will sell quick and convenient food and beverages to visitors leaving the store at prices so low that it enhances the low-price profile of the IKEA store.
- Responsible for setting prices on products, budgeting, and sales results, operational costs, operational results.
- Ensure a positive short and long term financial development of IKEA FOOD by managing;
- Strategic long and short term goal setting for the IKEA FOOD unit in cooperation with the Store Manager and the National IKEA FOOD Manager regarding sales, gross profit, cost and result.
- Secure that goals are integrated into the budget process including
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