Gis Technical Support

4 hours ago


Doha, Qatar Brunel Full time

Brunel is a global provider of flexible workforce solutions and expertise, connecting specialists with clients across the globe. We deliver innovative services like Recruitment (people, talent, and training), Logistics (global mobility and travel), Technical Services (project support and setup) and Consultancy to our clients both globally and locally.

Brunel is now present in 40+ countries with over 12,000+ specialists, 120+ offices worldwide, and close to €1 billion (Revenue 2021).

**About this role**
- Work with the GIS team to establish a robust GIS license management reporting process and dashboard to help the GIS Manager understand what licenses are being used across the enterprise to support compliance with our contract limits.
- Comply with information Protection policies and with Change, Incident, and Release Management Processes.
- Work with GIS Technical Lead to establish our GIS Map Hub Cloud Migration Strategy and drive the movement of the GIS Platform to the Azure Cloud.

**What you need to bring**
Qualification:

- Bachelor’s degree in GIS, Computer Science, or other IT support-related discipline with a minimum of 5 years of relevant experience

**Experience**:

- Demonstrated skill in configuring, troubleshooting, and supporting escalated end-user client systems including desktop, laptop, and mobile computing devices.
- Broad knowledge of GIS enterprise system functions, dependencies, and interactions and ability to use this information to troubleshoot.
- Requires interpersonal skills in order to work with both technical and non-technical personnel at various levels in the organization.
- Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
- General knowledge of other areas of IT/GIS. Intermediate knowledge of Esri products and services.
- Demonstrates problem-solving skills
- Working knowledge of unit's business processes.
- Working knowledge of organization computer requirements, recommendations and policies including security standards.
- Demonstrated judgment to delegate or escalate issues appropriately.
- Understanding of Microsoft Azure Cloud and Safe Agile Framework

Academic Bachelor


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