Customer Experience Specialist

**About the role** With an extensive global network, highly-experienced staff and premium facilities, we offer a high-quality air freight service to our growing list of customers around the world. As the business expands, we are pleased to announce an incredibly exciting opportunity to join our **Cargo Team** as a **Customer Experience Data Specialist**....

The Systems and Projects Specialist is responsible to execute and monitor project work plan for projects and systems across the Customer Experience - Cabin Services Division, as per the agreed business plan and timelines to ensure full adherence to requested functionality, timely implementation of systems and completion of projects. In addition to the...

We have an exciting opportunity to join our team as a Service Design Specialist - Lounges. This role is based in Doha, Qatar and sits within our Product Development and Design Team. In this role you will support in reviewing, developing and continuously improving ground products and services through innovative thinking, research and benchmarking against...

As Research and Insights Manager you will be responsible to critically manage the voice of customer research objectives for the entire Customer Experience division across every stage of the entire customer journey. Through developing and communicating actionable insights, setting up data capture across every customer journey touchpoint and synthesizing...

Brunel is a global provider of flexible workforce solutions and expertise, connecting specialists with clients across the globe. We deliver innovative services like Recruitment (people, talent, and training), Logistics (global mobility and travel), Technical Services (project support and setup) and Consultancy to our clients both globally and...

You will work closely with the Culture Manager and other internal and external stakeholders in the implementation of innovative culture strategies, while also contributing to internal communications and supporting relevant research and diagnostic initiatives. **About Qatar Airways Group** Our story started with four aircraft. Today, we deliver excellence...

The Lead Customer Experience Reporting Analyst role is a customer research and analysis expert for Customer Experience to provide end-to-end management of all customer data as well as to develop and design underlying data structures to enable automated performance reporting across all service lines of Customer Experience. You will also be responsible to...

About the role As a **Lead Business Analytics Officer**, you are responsible for building robust data-led business cases, evaluating enterprise level projects financial viability, future-proofing customer experience innovations based on the voice of the customer, and defining executive level reports. This role will be critical in turning big data into...

We are currently looking for a Customer Experience Analyst to join our team in Doha, Qatar. You will be responsible for the reporting and analysis needs of the Customer Experience department. This will include the development of scalable and drillable reports, visual analytic suites, ad-hoc analysis and in-depth analysis at the channel/region/market/segment...

**About the role**: We are currently recruiting for Senior Customer Services Officer for Customer Contact Centre in Doha and Ahmedabad. The role is responsible to manage service quality, service levels and revenue generation through teams by adhering to redefined set standards. Develop, manage, coordinate, and implement policies and procedures through close...

About the role You will provide daily administration support for the smooth functioning of the Administration Coordinator (HIA Lounges) under Customer Experience. You will manage and complete multiple tasks, and projects within specified timeframes ensuring the integrity of all information and data. You will skillfully draft internal communication and...

About the role As the Driver/Messenger for the Customer Experience Team, you are responsible for the collection and distribution of important documentations for the department, transport services for the internal customers and collection of inventory supplies for Customer Experience Department. You specific responsibilities will also include the...

**About Us**: Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of! **About the Business...

This role is responsible in building positive and professional relationships with new and existing clients, internal and external stakeholders of the Academy, business contacts and concerned affiliates. Also required to work closely with Management in ensuring development of business strategies to sustain clients, determine new ideas/ plans to grow and...

**About the role** The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...

**URGENT HIRING** **Qualifications**: - Female Accounts Assistant with at least 1 year experience in the Middle East - Specialist knowledge in ERP systems; preferably with at least 1 year experience or in a related field - Ability to multi-task - Detail-oriented - Excellent written and spoken English communication skills Application Question(s): - Do you...

**Job description** Key Responsibilities: *Handle all the company social media platform. *Answers customers’ queries to help them make a decision on the purchase. *Provides information to customers on warranties, features, specifications, maintenance and care of products. *Describes product features and benefits; demonstrates the use and handling of the...

About the job In addition, you will ensure that recruitment has the right processes and tools to deliver its objectives as efficiently and effectively as possible, through recruitment change projects and requried operational support. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your...

We are hiring a Hospitality Specialist to work under our reputed client in Qatar. **Minimum Requirements**: - Manage Hospitality website - Meet customer - Audit apartment before housing and after etc. **Interested applicants**: forward the CV's through WhatsApp at +974 70788820 **Job Types**: Full-time, Permanent **Salary**: QAR4,000.00 per...

External About the role As a **Creative Design Officer**, you will be responsible for bringing the creative vision of the customer experience team to life in the form of first-class graphic design concepts that showcases and is representative of our world class customer experience. The role will require exceptional storytelling and presentation skills...