Account Manager
3 days ago
Role Summary
- Responsible for developing the business through restaurant partnership and maintain a long-term relationship. Handle menu photos, promotions, advertisement sales, renegotiations and transmission methods optimization as well as other special account management ad hoc projects as per standards set
- What’s On Your Plate?- Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share-
- Maintain continuous business relationship with restaurants-
- Provide excellent service and support in order to build strong relationship and resolve operational issues between restaurant and company-
- Increase TGO shares by switching restaurants to our own delivery-
- Make sure that the menus of the restaurants are up to date at all times-
- Optimize the restaurant content (minimum order amount, Delivery time)-
- Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer-
- Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter-
- Generating food coupons, promotions and vouchers from existing restaurants-
- Convince restaurants of brand promotion of Talabat-
- Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button)-
- Encourage restaurant to subscribe for the online payment gateway-
- Upselling new services to our existing restaurants-
- Coordinate with the restaurant, if restaurant is live or active on the Talabat website, checking and resolve the reason, such as shutting down or stopped delivery-
- Maintain accurate records of all sales and prospecting activities including:- Closed sales-
- Follow-up activities-
- Sales expense report-
- Increased sales report after placing promotion, voucher and coupons-
- Restaurant analysis sheet-
- Account management report
- What Did We Order?-
- Bachelor’s Degree within Business Administration or any other related field-
- Minimum of 3+ years’ experience within Sales-
- Negotiation Skills-
- Ability to meet deadlines and be flexible in working-
- Fluent in both languages Arabic and English-
- Communication skills (Written and Verbal)-
- Excel Skills
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