Account Manager
9 hours ago
**Job Number** 23193315
**Job Category** Sales & Marketing
**Location** The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Understanding Markets & Maximizing Revenue**
- Identifies new group/catering business to achieve personal and property revenue goals.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Conducting Daily Sales Activities**
- Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Providing Exceptional Customer Service**
- Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company’s Customer Service Standards and property’s Brand Standards.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Attends pre
- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
**Building Successful Relationships**
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Additional Responsibilities**
- Utilizes intranet for resources and information.
- Conducts site inspections.
- Creates contracts as required.
- Participates in and practices daily service basics of the brand.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-fir
-
Account Manager
5 days ago
Doha, Qatar DifoArt Doha Trading Full timeObjective: - The account manager is the link between the client and the entire agency team. Along with their team the account manager acts as both the salesperson for the agency and as the client's representative within the agency. - Account manager also leads the agencies ideas presentation, ensuring the ideas remain faithful to the brief and that it is...
-
Accounts Manager
7 days ago
Doha, Qatar IFC (Sister Company) Full time**Main Duties & Responsibilities**: **1. **Development and implementation of goals, policies, priorities, and procedures relating to financial management, budget, accounting, and/or payroll. 2. Manage the Key Account portfolio for our business 3. Handle full spectrum of financial and cost accounting role like. AR, AP, GL, forecasting, budgeting, cash flow...
-
Account Manager
9 hours ago
Doha, Qatar laluce Full timeMaintain the general ledger, prepare tax reports, assist with audit preparations, and perform other accounting duties as assigned. - Prepare accurate financial reports to specific deadlines. - Analyze financial reports and records. - Perform variance analyses and prepare account reconciliations. - Develop financial management mechanism that minimizes...
-
Accounts Manager
1 day ago
Doha, Qatar Tadmur Holding WLL Full time**Qualifications**: - **Education**: A bachelor's degree in accounting, finance, or a related field. A professional accounting qualification (CA, CPA, ACCA, CMA, etc.) is highly desirable. - **Experience**: A minimum of 12 years of progressive experience in accounting and finance, preferably in the construction, manufacturing, and/or trading industries is...
-
Account Manager
1 day ago
Doha, Qatar Aramex Full time**Job Title **Reporting To** Account Manager Commercial Manager **Department** **Job Location** Commercial Doha - Qatar **Purpose of the Job To achieve revenue growth through the development of new business and maintaining existing customers in line with Aramex commercial strategies **Responsibilities**: - Responsible for achieving the assigned...
-
Accounting Manager
5 days ago
Doha, Qatar Andaz Doha Full timeSummary Hyatt is a global hospitality brand with one driving purpose: to care for people so they can be their best. Through listening, noticing others and extending meaningful gestures, we consistently deliver distinct experiences that demonstrate how a little understanding goes a long way. Andaz means "personal style" in Hindi. Andaz Doha means, five-star...
-
Account Manager
23 hours ago
Doha, Qatar Recorded Future Full timeWith 1,000 intelligence professionals, over $300M in sales, and serving nearly 2,000 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company! You should have the confidence, discipline, and drive to build lasting relationships and hunt for new opportunities with existing customers. You'll be directly involved in...
-
Key Account Manager
4 days ago
Doha, Qatar Artisans Digital Full time**Account Management**: **Business Development**: **Contract Negotiation & Renewal**: **Project Management**: **Performance Reporting & Analysis**: **Market & Competitor Insights**: - Minimum 3-5 years of experience in sales, account management, or business development, ideally with a focus on key or strategic accounts. - Proven experience managing large or...
-
Arabic - Accounting Manager
23 hours ago
Doha, Qatar MY BEST HOLDING Full timeResponsibilities for Accounting Manager - Oversee and manage the general accounting functions, including, but not limited to: accounts payable, accounts receivable, general ledger, and taxes,Assets, treasury, stores & inventory... - Help with quarterly and year-end financial audit activities and the annual corporate financial controls audit - Assess current...
-
Account Manager
9 hours ago
Doha, Qatar Deliveroo Full time**Account Manager** **Why Deliveroo?** When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. We want to be the definitive food company - the app...
-
Accounts & HR Manager
9 hours ago
Doha, Qatar Flywell Tours & Holidays Full timeJob description Experience Required: 1-2 years This is a full-time on-site role as an Accounts & HR Manager for Flywell Tours & Holidays located in Doha, Qatar. The Accounts & HR Manager will be responsible for managing the company's financial operations, including budgeting, forecasting, and financial reporting. The Accounts & HR Manager will also oversee...
-
Staffing Account Manager
5 days ago
Doha, Qatar People Dynamics Full timePrimary contact for managing accounts, including negotiating contracts to maximizing profits. - Oversee a portfolio of clients, developing new leads, and seeking sales opportunities with past clients. - Prepare reports on sales, predict client’s needs, and answer clients' questions and concerns. **Requirements**: - Staffing account management experience...
-
Project Accounting Manager
7 days ago
Doha, Qatar Albaraha Full time**PROJECT ACCOUNTING MANAGER** **DUTY INCLUDES**: Ø PROVIDE SUPPORT FOR PROJECT MANAGERS IN DEVELOPING THE PROJECT COST AND REVENUE BUDGETS AND PREPARING NECESSARY DOCUMENTATION FOR ORDER ENTRY AND PROJECT CREATION. Ø ANALYZE THE CASH POSITION OF PROJECT TO ENSURE THE PROJECTS ARE IN A CASH POSITIVE OR CASH NEUTRAL POSITION. Ø SUPPORT MONTHLY ACCOUNTS...
-
Account Manager
1 day ago
Doha, Qatar Midis Group Full time**Job Information**: Company Name **Qatar Business Systems** *** Department Name **SI - Direct Sales** *** Industry **IT Services** *** City **Doha** *** State/Province **Ad Dawhah** *** Country **Qatar** *** Zip/Postal Code **00000** **About us**: With more than 4500 professionals, over 50 of the world’s leading IT vendors, and a solid...
-
Accounting Manager
6 days ago
Doha, Qatar Al Jaber & Partners for Construction and Energy Project Full time1 - To assist in the delivery of an effective financial management function ensuring the maintenance of appropriate financial information for decision making and control. 2 - To ensure all statutory and regulatory requirements are discharged effectively. 3 - To assist in the maintenance of appropriate internal control, policies and procedures. 4 - To...
-
Sales Account Manager
2 days ago
Doha, Qatar (RITS) Ruby Information Technology Solutions Full time**SALES ACCOUNTS MANAGER** **Job Brief**:This position is all about acquiring/hunting strategic prospects and further developing high potential existing customers, addressing their business needs and digital services demand. Within the account team, the **SAM (Sales Accounts Manager)** will lead the opportunity, exploiting the full range of Telecom services...
-
Accounting Manager
5 days ago
Doha, Qatar Zoom Arts Full timeWe are a rapidly growing restaurant group seeking an experienced and highly organized Accounting Manager to join our team in Doha, Qatar. The Accounting Manager will be responsible for the overall financial management and reporting of our multiple restaurant locations. This role will ensure the accuracy and timeliness of financial information while upholding...
-
Accountant
9 hours ago
Doha, Qatar PMC Full timeHiring: Accountant (Payable, Ledger, Receivable) We are a leading pharmaceutical company dedicated to delivering exceptional services to our clients. We are looking for a detail-oriented Accountant to join our finance team. Position Overview: The Accountant will play a crucial role in managing our financial transactions, including accounts payable,...
-
Assistant Manager
23 hours ago
Doha, Qatar Samsung Electronics Full timePosition Summary The successful applicant will be responsible for achieving sales targets (Weekly, Monthly, Quarterly and Yearly) across different Qatar channels and respective accounts that he will be responsible for, through improved Channel management, forecasting (Sell-out and Sell-in), PSI, Marketing inititatives and consequently improving...
-
Senior Accountant/ Finance Manager
5 days ago
Doha, Qatar Al Rayyan Restaurant Management Full time**Senior Accountant Construction and Real State** **Job brief** - Verify, allocate, post and reconcile accounts payable and receivable - Produce error-free accounting reports and present their results - Analyze financial information and summarize financial status - Spot errors and suggest ways to improve efficiency and spending - Provide technical support...