Customer Experience
3 weeks ago
**About the role**
You will have to provide administration support for the smooth functioning of the Office of Customer Experience Management.
**Operational role includes**:
Representing the department through the management of correspondence, telephone contacts and effectively drafting internal communication.
Managing multiple tasks and projects within the deadlines and ensuring the integrity of all information and data as well as handling of confidential and sensitive information.
Undertaking projects as directed by the Line Manager in order to support Cabin Experience initiatives.
Tactfully handling various situations, enquiries and tasks involving the administrative function of the office.
Managing, coordinating and maintaining the calendar for appointments, duty travel arrangements, records of communication to meet the requirements, to record, filter, disseminate and communicate all incoming and outgoing matters.
Compiling and providing various reports as directed and ensure that all files are complete, and properly maintained.
Maintaining the highest standard of professional conduct at all times with various departments and colleagues.
Communicating and providing information internally/ externally to assist, enable administrative support as well as effectively communicating with various business operations.
Establishing a discrete filing system to and from the Cabin Services Department, categorising and maintaining manuals, sensitive correspondence and another source material.
**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
**Qualifications**:
**Qualifications**
**About you**
- Relevant Vocational, Tertiary or Trade qualification
- Minimum of 4 years of relevant experience
**_Preferred_**
- Relevant College or University qualification at Bachelor's level or equivalent.
**_It is essential to have
- Ability to work in a cross-culture environment
- Ability to work independently and meet various tasks/deadlines.
- Effectively showcase organizing and multi-tasking skills.
- Excellent English communication skills, both verbal and written
**About Qatar Airways Group**
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
**How to apply
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