Customer Experience Executive

About Us: BigTrader Technologies is a B2B platform serving more than 2000+ users in Qatar since 2020. As part of our expansion, we are hiring for the position of Customer Specialist - Executive. Job Location: Al Sadd, Doha, Qatar Role and Responsibilities: - Facilitate user onboarding on the company portal, ensuring a smooth and efficient process. -...

About the Role To efficiently manage and direct Customer Experience operations and ground handling activities while on duty with oversight of: Passenger Services, Special Handling, Porterage, Lost and Found, Trolley Management and any other service as directed by QAS Management. Support, monitor and control ground handling service delivery to maintain high...

About the role The Manager Customer Service Strategy is responsible for developing and implementing a Training & Development Strategy, a quality strategy and an Information & Content Management Strategy plan in line with the wider QR CCC objective of transitioning to Omni channel, revenue generating customer engagement centres. The role is responsible for...

**Job description** **Job Title**:Customer Relation(CRM) Executive **Required**: Native Arabic Speaking and English **Preferred**:CRM software knowledge **Location**: Barwa Commercial Avenue, Doha, Qatar **Working Days**: 6 Days/Week ( Saturday to Thursday) **Working Hours**: 8 Hours/Day **Contract**:06 months (extendable) **Job Summary**: **Key...

The job responsibilities of a customer care representative can vary depending on the industry and the specific company, but generally include: Responding to Inquiries: Customer care representatives are responsible for answering inquiries and providing information to customers about products, services, and company policies. Handling Complaints: They assist...

Kindly read carefully before you apply! *Only local applicants living in Qatar can apply. *Our working hours is on a split shift bases, from 8am - 12pm then 4pm - 8pm. *NOC letter from last employer should be provided. *Experience letter, letter of good conduct and police clearance letter should be provided. Job Overview: The Customer service agent will...

Our client, a dynamic and rapidly expanding wood-based panels manufacturer, is seeking a talented Chief Finance Executive to join their team. As the Chief Finance Executive, you will play a pivotal role in guiding the company's financial strategy and ensuring sound fiscal management. Your responsibilities will include overseeing financial planning and...

About the role The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...

**Preferred female for this position** Appointment Management The Appointment Management for the respective center is a key responsibility of the CCE, details include the following: ❖ To effectively manage the appointments for the center on a daily basis ❖ To 100% adhere to the VLCC guidelines for appointment management ❖ To ensure appointments are...

We are Hiring Customer service executive: - Must have Minimum 2 years of similar role experience - Experience in logistics/shipping in mandatory - Contract period: 3 Months - Working Hours - 8 hours/ 6 days a week - Salary package - 3500 (full package) - Work Location: Doha **Job Types**: Full-time, Contract Contract length: 3 months **Salary**:...

**About the role** With an extensive global network, highly-experienced staff and premium facilities, we offer a high-quality air freight service to our growing list of customers around the world. As the business expands, we are pleased to announce an incredibly exciting opportunity to join our **Cargo Team** as a **Customer Experience Data Specialist**....

**CUSTOMER SERVICE EXECUTIVE - Female** **with HOSPITALITY background** We are looking for a Female hard-working, has a positive attitude, and professional for the **CUSTOMER SERVICE EXECUTIVE** position who has a Hospitality background and is in any customer-related industry. **Duties and Responsibilities**: - Maintaining a positive, empathetic, and...

The Systems and Projects Specialist is responsible to execute and monitor project work plan for projects and systems across the Customer Experience - Cabin Services Division, as per the agreed business plan and timelines to ensure full adherence to requested functionality, timely implementation of systems and completion of projects. In addition to the...

About the role Responsible for bringing the creative vision of the customer experience team to life in the form of first class creative storytelling that showcases and is representative of our world class customer experience. Support a communications team that conceives, designs, and leads the development of high-quality creative work that pushes the...

About the role You will execute end-to-end documentary production for the airline, from planning to shooting to post-production and delivery. Plays a major role across the entire QR Group, shooting and producing five-star documentaries of activities, events and key interviews involving Customer Experience. Under general direction, plan and facilitate studio...

**About the Role** Manage all terminal operations at HIA, which includes though not limited to, check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy operation, and areas associated with the planning, operation and delivery of these key areas to provide services as per agreed...

**About the role** We are recruiting for the role Customer Services Officer within Customer Contact Centre based in Doha, Qatar. The Customer Services Officer is responsible for all service delivery aspects of the Contact Centre. You will manage the service quality, service levels and revenue generation through teams in accordance with defined targets. You...

**About your job** As Food and Beverage Manager, you will organise, manage and control the customer experience in the restaurants and dining areas in the lounge. This includes staff allocations, performance and food and beverage (F&B) operations as per the established strategy, standards and business plan for the financial year, in order to ensure a 5-star...

**About the role** We are currently recruiting for Customer Services Delivery Manager (Premium Services) for Customer Contact Centre in Doha. The role is responsible for the efficient and cost-effective management of all daily operational activities related to Doha Customer Services team. It ensures the highest service level for all the customer...

**CUSTOMER CARE EXECUTIVE (Male)** Excellent customer care service Excellent computer skills Good communication skills At Least 2 years’ experience in the same field. Minimum secondary education. Ready to join immediately, with transferable visa & NOC Pay: QAR2,000.00 - QAR3,000.00 per month Ability to commute/relocate: - Doha: Reliably commute or...