Training Officer

4 weeks ago

Doha, Qatar Qatar Airways Full time

**About the role**

Training Officer is responsible for developing and facilitating training covering a wide range of personal and job related areas in accordance with an agreed training plan. The incumbent ensures that people are equipped with the required behavioral knowledge and skills to support the business in achieving objectives

Key Accountabilities include, but are not limited to:

- Provide high-quality training to all new and existing employees to enhance their skills to improve performance effectiveness.
- Conduct Induction programs for new employees to learn about the company’s History, culture, customer experience, policies and procedures to integrate into the workplace more easily.
- Proactively enhance the new joiners experience through continuously developing the induction program.
- Facilitate other training programs using adult learning and learner-focused techniques to help employees develop the required knowledge, skills and behavior.
- Utilize coaching techniques to support and improve employee performance through structured on the job training activities.
- Design training and development programs for the Learning Academy based on the organizations and the individual's needs.
- Evaluate, amend and revise L&D programs as necessary to adapt to the changes that occur in the work environment.
- Support the Training Specialist and Manager Training & Development on new initiatives and projects. Monitor and review the progress of trainees through observations, feedback and discussions with line managers.
- Facilitate personal development planning for employees and drive this process across the business.
- Create solid professional relationships with employees at all levels within the business.
- Keep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.
- Have an understanding of learning technologies and how to use them to aid learning.
- Perform logistic and administrative support when necessary.
- Perform other department duties related to his/her position as directed b the Head of the Department.

**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualifications

**About you**
- High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 4 years of job-related experience
- Bachelor's Degree or Equivalent with Minimum 3 years of job-related experience

Job-specific skills & experience:

- Good understanding of Learning & Development techniques & procedures
- Ability to demonstrate a professional, confident and "Can Do" attitude
- Ability to present, speak publicly, and train others
- Ability to design, train, and develop programs
- Ability to build effective relationships and maintain positive contacts to keep up to date with stakeholders and markets
- Ability to utilize coaching techniques to support and improve employee performance

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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