Assistant Recreation Manager

7 days ago

Doha, Qatar Qatar Airways Full time

**About the role**

We are currently recruiting for Assistant Recreation Manager for Vitality-OH in Doha.

The role is responsible for managing day-to-day operations of the Leisure Area to deliver excellent guest service experience. Manage staff, oversee facility maintenance and contribute in maximizing the revenue. Achieve the Recreation Departments’ annual budget and be accountable for maintaining and operating within financial targets. In addition, interact directly with customers to resolve issues and ensure satisfaction with recreation services and personnel.

**Key accountabilities include**:

- Manage the daily operations in order to fulfil the Vitality Area’s defined business plan whilst driving positive customer experience.
- Support the Hotel Manager in managing effective and successful sales and pricing strategies to achieve and enhance profitability, completed by reviewing current pricing vs competitors, market analysis, booking trend analysis to ascertain our position in order to ensure competitiveness within the market and profitability.
- Ensure that the set-up of the Vitality Area, including Spa, Pool, Gym and additional facilities is correct at all times, and well presented.
- Control and supervise all Employees that is responsible for and ensure all relevant information is communicated to them promptly and efficiently.
- Adhere to all legal and statutory requirements.
- Contribute to sales activities and assist in maximizing revenue within all areas for the Vitality Area, by looking for new business leads and partnerships within HIA.
- Maintain concise records of all recreation items such as: towels, furniture, rackets and balls, in order to ensure the facility is able to function seamlessly, and the guest experience is maintained.
- Develop and maintain professional, safe and effective fitness procedures in direct relation to the equipment, with the aim to ensure the facility and equipment is maintained and equipment is used as directed, this is to ensure the longevity of the equipment, and the safety of the guests.
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment. Comply with the hotel environmental, health and safety policies and procedure.
- Ensure all employees have received adequate training to perform their duties, by maintaining up to date training records for all direct reports in line with business role requirements and personal development of the individuals as discussed in their development plans.
- Perform other department duties related to his/her position as directed by the Head of the Department.
- Establish the department or teams’ objectives and priorities to align with and support business objectives.
- Regularly evaluate the department or teams’ objectives, plans, procedures and practices, and makes appropriate changes if needed.

**Be part of an extraordinary story**
your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before

**Qualifications**:
**About you**
- Must have a High School Qualification / Vocational Qualification /Diploma or Equivalent with minimum 4 years of job-related experience or a Bachelor’s Degree or Equivalent with minimum 3 years of job-related experience
- Essential to have an experience of Leisure Operations and Procedures.
- Preferred to have a Managerial or Supervisory Experience in a hotel environment
- Strong command of English language
- Strong understanding of spa operations and procedures.
- Managerial skills: Ability to establish team goals and objectives, and regularly evaluate performance. Set clear direction and manage workflow, Strong mentoring and coaching skills. Oversee and supervise direct reports, and their daily activities. Ability to recruit, train and develop and discipline direct reports. Ability to foster teamwork among team members.

**About Qatar Airways Group**
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundar

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