IT Support Desk

_**JOB DESCRIPTION**:_ - Primary duties will be to provide 24/7/365 Tier 1 support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements (SLA's) - Manage Help Desk responsibility and resource allocation Depending on the priority - Answer help desk lines and troubleshoot remotely - Resolve helpdesk service calls using...

Key Responsibilities: Inspect personal computer equipment, as well as install hardware and peripheral components such as monitors, keyboards, printers and disk drives on user's premisesEnsure ongoing and consistence maintenance and update of the Group’s active directoryInstall and configure specified software packages such as operating systems,...

The primary responsibility of the Service Desk Analyst is to - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and requests. -...

The common services provided as part of IT Service Desk Support shall include, but not limited to, the following: 1. IT Helpdesk Services 2. Support of Computers (includes PCs, Macs etc.), handhelds (includes tablets etc.), mobile devices etc. of various makes and models that run on multiple Operating systems 3. 24/7 support (over telephone and remote...

Excellect experiance in leading a team of Service Desk Analyst - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and requests. -...

KeyResponsibilities:Inspect personal computer equipment,as well as install hardware and peripheral components such asmonitors, keyboards, printers and disk drives on user'spremisesEnsure ongoing and consistencemaintenance and update of the Group’s activedirectoryInstall and configure specifiedsoftware packages such as operating systems, business...

**Job Number** 22219812 **Job Category** Rooms & Guest Services Operations **Location** W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff...

Energy Jobline would like to introduce therole of Tier I Support Desk Technician based in Fort Worth, TX,USA. If you think you are a suitable match for this role, pleasehit the apply button for moredetails.Customers love a quickresponse from knowledgeable, friendlytechnicians that listen to the issue ... Tier I role uses timemanagement, organization, and...

Energy Jobline would like to introduce the role of Tier I Support Desk Technician based in Fort Worth, TX, USA. If you think you are a suitable match for this role, please hit the apply button for more details.Customers love a quick response from knowledgeable, friendly technicians that listen to the issue ... Tier I role uses time management, organization,...

* 2--4-year technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years)* Proven expertise with positive customer service skills and communication skills* Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9* Experience with ITSM /...

Help Desk Technician in our PC workshop, you will play a crucial role in providing technical support and assistance to computer users experiencing difficulties. You will be responsible for diagnosing, troubleshooting, and resolving technical issues while ensuring exceptional customer service. Your expertise will help our customers effectively utilize their...

* 2--4-year technical degree OR equivalent inwork experience as a Service Desk Analyst (1-2years)* Proven expertise with positive customerservice skills and communication skills*Experience with ACD systems, such as any of the following: Amazon(AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys,NICE InContact, Five9* Experience with ITSM...

Maintaining Guest Services and Front Desk GoalsManages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.Develops specific goals and plans to prioritize, organize, and accomplish your work.Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating...

• Equipment and Software Operational Support including:- Installs and configures computers and peripherals on data networks. - Assists in capacity planning of computers. - Provides guidance and training to staff in resolving problems and queries. - Distributes computers and printers according to assigned schedule. - Coordinates activities of external...

Responsible to handle the office’s front desk operations and perform basic work related to customer service, clerical work and mail management. - Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor’s arrival; maintains security and telecommunications system. - Must exhibit a professional,...

**Job Number** 24068938 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

Assists user in diagnosing, resolving, and documenting hardware and software problems timely and accurately.Achieves internal SLA's for supportPerform system backups and recovery on timely basis.Performs on-site analyze, diagnosis, and resolution of complex computer problems for a variety of end users and recommend and implement corrective hardware and...

**Position: TS Engineers** **Location: Qatar** **Duration of contract: - 5 Month( Extendable depend on project and performance)** Bachelor’s degree in computer sciences or equivalent stream with minimum 4 years of relevant experience in technical support of desktops, laptops. Printers and other end user devices Support the delivery of infrastructure...

Assists user in diagnosing, resolving, anddocumenting hardware and software problems timely andaccurately.Achieves internal SLA's forsupportPerform system backups and recovery ontimely basis.Performs on-site analyze,diagnosis, and resolution of complex computer problems for avariety of end users and recommend and implement correctivehardware and software...

**Job Number** 23210393 **Job Category** Rooms & Guest Services Operations **Location** Element City Center Doha, Zone 61, Bulmasan Street, Doha, 0, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...