Call Center Manager

Previous Experience as a Manager is Mandatory.Job description- Supervising Call Center Operations: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols.- Team Management: Lead and motivate the call center team to achieve performance targets and provide excellent customer service.- Training and...

Male Call Center/Customer Service Provider for a VIP Medical Center in DohaMust have experience in a call centerMust have excellent customer service skillsMust be proactive with sales and customer serviceMUST speak Arabic and EnglishPreferred Arabic NationalityWhat's app ONLY NO CALLSJob Types: Full-time, Permanent, ContractAbility to commute/relocate: Doha:...

Responsiblity:Hiring, training, coaching, and leading call center representatives as they provide support for customers.Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representativesLeading team meetings, asking questions to better understand...

**Key Responsibilities**: - Reaching the Target Sales on a Daily Basis: Ensure that the call center team consistently achieves the daily sales targets by motivating and guiding agents to maximize sales opportunities. - Team Management: Lead and supervise a team of call center agents, ensuring their adherence to established protocols and maintaining service...

**Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. - **Training and Development**:Train new hires and provide ongoing coaching...

Are you a dynamic communicator with a passion for customer service? We're urgently seeking motivated individuals to join our team as Call Center Representatives! Position: Call Center Representative Location: [gharaffa/ doha] Full-time/Part-time: Full-time Immediate Start Date **Responsibilities**: - Handle inbound and outbound customer calls with...

Supervising Call Center Operations: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols.- Team Management: Lead and motivate the call center team to achieve performance targets and provide excellent customer service.- Training and Development:Train new hires and provide ongoing coaching and development...

We are searching for a professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, and handling clients’ complaints. The call center representative will handle incoming calls and should seek to create a positive experience for each caller. They will listen to...

**Key Responsibilities**: - **Supervise and Lead**: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met. - **Quality Assurance**: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions. -...

**Key Responsibilities**: - **Supervise and Lead**: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met. - **Quality Assurance**: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions. -...

**Job Overview**: **Responsibilities**: - Handle inbound and outbound customer calls in a professional manner. - Resolve customer inquiries, complaints, and issues promptly. - Provide accurate information about products and services. - Document customer interactions and maintain detailed records. - Escalate complex issues to the appropriate department or...

We are searching for a professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, and handling clients' complaints. The call center representative will handle incoming calls and should seek to create a positive experience for each caller. They will listen to clients...

Job details: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - List new orders - Manage execution teams to complete orders - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in...

Key Responsibilities:- Supervise and Lead: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met.- Quality Assurance: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions.- Performance Metrics:...

**Responsibilities** - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - Identify customers’ needs, clarify information and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations in our call center database in a...

Responsiblity:Hiring,training, coaching, and leading call center representatives as theyprovide support for customers.Answeringrepresentative's questions, guiding them throughdifficult calls or issues, diffusing angry customers, or handlingissues that cannot be fielded byrepresentativesLeading team meetings, askingquestions to better understand the calls...

PublishedJanuary 15, 2023LocationDoha, QatarCategoryCustomer Service / Reservations / TelecallingJob TypeFull-timeDescription:Looking for a Call Center Agent for Doha, Qatar.Job Responsibilities: Provide product and service information to customers. Research required information using available resources. Management and resolve customer complaints. Identify...

Attending calls from customers/ Tenants professionally and responding to inquiries and complaints. - Receiving calls and registering service request. - Handling and resolving customer complaints. - Monitoring open jobs and updating clients regarding open jobs. - Assisting and guiding technicians regarding their assigned schedule for the day. - Identifying,...

Manage inbound and outbound calls on time Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records...

Must be locally available in Qatar - Must have 2 or more years Call Center Experience - Must know how to speak English & Hindi - Available to start immediately **Job Types**: Permanent, Full-time **Salary**: QAR3,000.00 - QAR3,500.00 per month **Experience**: - Call Center: 2 years (required) **Language**: - English and Hindi (required)