IT Helpdesk Engineer

4 days ago


Doha, Qatar Alsraiya holding group Full time

Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Strong customer service ethos
- Ability to work well with people
- Strong communications skills
- Excellent organisational skills
- Ability to quickly establish good working relationships with clients
- Willingness to sometimes work unsociable hours
- Patience
- A logical mind
- Enthusiasm for continual learning
- troubleshoot system and network problems, diagnosing and solving hardware or software faults
- replace parts as required
- provide support, including procedural documentation and relevant reports
- follow diagrams and written instructions to repair a fault or set up a system
- set up new users' accounts and profiles and deal with password issues
- Must have valid Qatar driving license

**Job Types**: Full-time, Permanent

**Salary**: QAR5,000.00 - QAR5,001.00 per month

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Two: 2 years (preferred)

**Language**:

- English (preferred)

License/Certification:

- Driving License (preferred)


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