Agent-at Your Service

2 weeks ago

Doha, Qatar Marriott International, Inc Full time

**Número de Empleo** 24097658

**Categoría de Empleo** Rooms & Guest Services Operations

**Ubicación** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VER EN MAPA

**Horario** Full-Time

**¿Ubicación remota?** N

**¿Reubicación?** N

**Tipo de Posición** Non-Management

Operar la central telefónica para atender las llamadas. Procesar los pedidos de los huéspedes para servicio de llamadas de despertador, identificación de llamadas y otras solicitudes relacionadas con realizar o recibir llamadas. Informar a los huéspedes cualquier mensaje (p. ej. correo de voz, correo electrónico, faxes) que hayan recibido y enviárselos a la habitación si lo solicitan. Atender, registrar y procesar todas las llamadas, las solicitudes, las preguntas o las inquietudes de los huéspedes. Recibir, registrar y transmitir los mensajes de forma exacta, completa y legible. Registrar en la computadora todas las solicitudes o problemas de los huéspedes, contactar a la persona o al departamento apropiados (p. ej. Botones, Departamento de Limpieza), y realizar un seguimiento del huésped a fin de asegurar que su solicitud se haya solucionado satisfactoriamente. Brindar información a los huéspedes acerca de las características de las habitaciones, las comodidades del hotel y las áreas locales de interés. Brindar asistencia a los huéspedes para el acceso a Internet. Informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras. Cumplir con todas las políticas y los procedimientos de la compañía, asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía, anticiparse a sus necesidades de servicio y atenderlas, asistir a las personas con discapacidades y agradecer a los huéspedes con aprecio genuino. Hablar con los demás utilizando un lenguaje claro y profesional y atender los teléfonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los demás y apoyar al equipo para alcanzar los objetivos comunes. Acatar las expectativas y los estándares de garantía de la calidad. Leer y verificar visualmente la información en una variedad de formatos; estar de pie, tomar asiento o caminar durante un período prolongado de tiempo o durante toda la jornada de trabajo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.

APTITUDES DESEABLES

Educación: Título de estudios secundarios o certificado equivalente de un programa de

Desarrollo de Educación General (General Educational Development, GED).

Experiência laboral afín: No se requiere experiência laboral afín.

Experiência como supervisor: No se requiere experiência como supervisor.

Licencia o certificación: Ninguna
- Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables._

  • Agent-at Your Service

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24040771 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure...

  • At Your Service Agent

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23200890 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

  • At Your Service Agent

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22201159 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure...

  • At Your Service Agent

    4 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22158706 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure...

  • At Your Service Agent

    4 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22180739 **Job Category** Rooms & Guest Services Operations **Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and...

  • Guest Service Agent

    4 weeks ago

    Doha, Qatar Hilton Full time

    Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Agent-at Your Service

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Numéro de l'Emploi** 23156347 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Résumé des fonctions** Utiliser le standard...

  • Agent-at Your Service

    4 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Numéro de l'Emploi** 23000308 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Résumé des fonctions** Utiliser le standard...

  • Agent-at Your Service

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Numéro de l'Emploi** 24097658 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Utiliser le standard téléphonique afin de répondre aux appels...

  • Agent-at Your Service

    5 days ago

    Doha, Qatar Marriott International, Inc Full time

    **Номер вакансии** 23054330 **Категория работы** Rooms & Guest Services Operations **Рез.** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли переезд?**...

  • Royal Service Agent

    3 weeks ago

    Doha, Qatar FAIRMONT Full time

    **Company Description** BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Agent-at Your Service

    4 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Numéro de l'Emploi** 22180739 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Résumé des...

  • Guest Service Agent

    2 weeks ago

    Doha, Qatar Hilton Full time

    Guest Service Agent / Associate Operator Agent provides services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Operator Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional...

  • Service Desk Agent

    5 days ago

    doha, Qatar lxbfYeaa Full time

    We are Hiring!SERVICE DESK AGENTTEMPORARY POSITION: to join ASAP until 31 DEC 2023 contract ONLYQID: must be under Family Sponsorship or Freelance ONLYSalary: 7,150 QAR per month/full packageThe Service Desk Agent reports to the Lead – Service Desk. S/he is the first line support and single point of contact for all Sidra Medicine employees in a 24/7...

  • Agent-at Your Service

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **N. Posizione** 24097658 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica una politica di pari opportunità....

  • Agent-at Your Service

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Numer oferty** 22198691 **Kategoria oferty pracy** Rooms & Guest Services Operations **Lokalizacja** JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Non-Management - Marriott International jest...

  • Guest Service Agent

    4 weeks ago

    Doha, Qatar Hilton Full time

    Guest Service Agent -Fo A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Guest Service Agent

    2 weeks ago

    Doha, Qatar Talent Pal Full time

    Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Guest Service Agent

    2 weeks ago

    Doha, Qatar Hilton Full time

    Guest Service Agent -FO A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Agent-at Your Service

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Número de Empleo** 23200890 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Operar la central...