Guest Service Agent

4 days ago


Doha, Qatar Anantara Full time

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorized water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.

**Job Description**:

- To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.
- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties.
- To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative, suggesting alternatives that meet guest needs.
- To develop a close and harmonious working relationship with all hotel departments,
- To attend hotel events, daily shift briefings and training to improve professional skills.

**Qualifications**:

- A strong focus on customer service
- Prior experience in hotel front office operations is preferred
- Excellent communication skills; fluency in English & Arabic will be an asset.
- Be able to work shifts, weekends and public holidays
- Computer skills in MS Office; experience with current Property Management Systems (PMS) is preferred


  • Guest Service Agent

    2 days ago


    Doha, Qatar Rixos Gulf Hotel Doha Full time

    **Guest Service Agent** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our...


  • Doha, Baladīyat ad Dawḩah, Qatar City Centre Rotana Doha Full time

    We are seeking a highly motivated and organized Guest Services Agent to join our team at City Centre Rotana Doha. As a key member of the Front Office department, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Receiving and responding to guest inquiries in a timely and professional manner.Maintaining...

  • Guest Service Agent

    3 weeks ago


    Doha, Qatar Tivoli Full time

    **Company Description** Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. The primary...

  • Guest Service Agent

    2 days ago


    Doha, Qatar BANYAN TREE Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Doha, Qatar Wonder palace Hotel Full time

    We are seeking a dynamic and friendly individual to join our team as a Receptionist/Guest Service Agent. As the first point of contact for our guests, you will play a crucial role in ensuring their stay exceeds expectations. From warmly welcoming guests to assisting with inquiries and providing exceptional service, you will be instrumental in creating a...

  • Guest Service Agent

    1 week ago


    Doha, Qatar Candidzone Full time

    IMMEDIATE HIRING - GUEST SERVICE AGENT - Female - Arabic Nationality - 2+ years of experience in Hotel - 8 hours plus 1-hour breaktime - OT will be paid - Work Location - Doha - QID with NOC is preferred - Acknowledged resignation letter is preferred - Immediate joining is a must - 2500QAR plus FAT and service charge fixed 150QAR a month For interested and...


  • Doha, Qatar Gloria Hotel & Suites Full time

    We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their stay. Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry,...

  • Guest Relations Agent

    2 weeks ago


    Doha, Qatar Mandarin Oriental Hotel Group Full time

    Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner...

  • Guest Service Agent

    2 weeks ago


    Doha, Qatar Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Doha, Qatar SPHC Full time

    **Join our extraordinary world!** **Distinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.** With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned Guest Experience/Service Agent with luxury and lifestyle brand hotel...

  • Guest Relation Agent

    4 weeks ago


    Doha, Qatar Key Talent Partners Full time

    **Highlights**: As a Guest Relations Agent, your primary responsibility is to enhance the guest experience by providing personalized assistance and resolving any issues or concerns they may have during their stay at the hotel. You'll serve as a liaison between guests and various hotel departments, ensuring that their needs and preferences are met promptly...


  • Doha, Qatar Rixos Gulf Hotel Doha Full time

    **Guest Relations Agent** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our...


  • Doha, Qatar IHG Full time

    **About us** Join our extraordinary world!** **Distinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.** With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned Guest Experience/Service Agent with luxury and lifestyle...


  • Doha, Qatar MK re consulting & services Full time

    **Job Title: Guest Relations Agent** **Location**: Qatar **Job Summary**: As a Guest Relations Agent, you will be the face of our vibrant beach club in Qatar, ensuring a seamless and enjoyable experience for all guests. This role is perfect for individuals who excel in customer interaction and thrive in a lively, beachfront...


  • Doha, Qatar InterContinental Full time

    About Us As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...


  • Doha, Qatar Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22131396 **Job Category** Rooms & Guest Services Operations **Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...


  • Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full time

    Job DescriptionWe are seeking a highly skilled Cluster Reservations Agent to join our team at Millennium Hotels and Resorts MEA.Key Responsibilities:Provide exceptional customer service to guests.Assist with booking inquiries and process reservations efficiently.Ensure accurate verification of guest information and payment details.Promote special offers,...


  • Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotel Qatar Full time

    Key ResponsibilitiesAs a Concierge Agent, your key responsibilities will include:Handling guest requests in a timely and professional manner.Providing accurate information on hotel services and facilities.Maintaining accurate records of guest interactions.Communicating effectively with other departments to ensure seamless delivery of services.Working...

  • Guest Service Agent

    2 weeks ago


    Doha, Qatar Minor International Full time

    **Company Description** Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. - To anticipate...