Guest Services Agent

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar City Centre Rotana Doha Full time

We are seeking a highly motivated and organized Guest Services Agent to join our team at City Centre Rotana Doha. As a key member of the Front Office department, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities:

  • Receiving and responding to guest inquiries in a timely and professional manner.
  • Maintaining accurate records of guest interactions and resolving any issues that may arise.
  • Collaborating with other departments to ensure seamless service delivery.
  • Staying up-to-date on hotel services and amenities to provide informed recommendations to guests.
  • Operating the switchboard efficiently to ensure timely and accurate call transfers.


  • Doha, Baladīyat ad Dawḩah, Qatar Millennium Place Doha Full time

    We are committed to delivering exceptional guest experiences at Millennium Place Doha, and we need a dedicated Reservations Coordinator to help us achieve this goal. As a Reservations Agent, you will be responsible for managing reservations, confirming bookings, and processing cancellations and modifications.You will work closely with our front desk team to...


  • Doha, Baladīyat ad Dawḩah, Qatar VAM Systems Full time

    At VAM Systems, we are seeking a highly organized and detail-oriented Customer Service Agent to join our team in the Butler Command Centre.About the RoleThis is an exciting opportunity to work as a liaison between guests and hotel departments, ensuring seamless communication and exceptional service. As a Customer Service Agent, you will be responsible for...


  • Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full time

    Job DescriptionWe are seeking a highly skilled Cluster Reservations Agent to join our team at Millennium Hotels and Resorts MEA.Key Responsibilities:Provide exceptional customer service to guests.Assist with booking inquiries and process reservations efficiently.Ensure accurate verification of guest information and payment details.Promote special offers,...


  • Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotel Qatar Full time

    Key ResponsibilitiesAs a Concierge Agent, your key responsibilities will include:Handling guest requests in a timely and professional manner.Providing accurate information on hotel services and facilities.Maintaining accurate records of guest interactions.Communicating effectively with other departments to ensure seamless delivery of services.Working...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About the RoleThe Guest Experience Manager is a unique opportunity to join our team at lxbfYeaa and create unforgettable experiences for our guests. As a key ambassador for the resort and the Anantara brand, this individual will be responsible for ensuring seamless guest experiences from arrival to departure.Key ResponsibilitiesProvide exceptional guest...


  • Doha, Baladīyat ad Dawḩah, Qatar Minor International Full time

    Company OverviewTivoli Hotels & Resorts, a Minor International company, has been providing exceptional services and experiences for its guests since 1933.We curate unique hideaways, seaside paradises, and global portfolios that embody our distinct charismatic character and elegant personality.Job DescriptionThe primary responsibility of a Guest Service Agent...


  • Doha, Baladīyat ad Dawḩah, Qatar Gem Forest Hotel Nairobi - MGallery Collection Full time

    About UsWe are a global hospitality company with a rich history and a commitment to excellence. Our brand portfolio includes some of the most recognizable names in the industry, each with its own unique character and charm.Our hotels are designed to provide a warm and welcoming atmosphere, with elegant decor and exceptional amenities. From spacious rooms and...


  • Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full time

    Mandarin Oriental Hotel Group Limited is a luxury hospitality leader with a reputation for excellence.We are seeking a Customer Service Agent - Reservations to join our team and deliver exceptional guest experiences.Key ResponsibilitiesThis role involves handling hotel reservations, providing accurate information, and assisting guests with their queries.The...


  • Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full time

    You will be responsible for delivering exceptional service standards as a Front Desk Agent at Millennium Plaza Doha. Your duties will include providing warm and welcoming experiences to guests, efficiently handling check-in and check-out processes, and responding to guest inquiries in a timely manner.Job Description:Greet guests warmly and assist with their...

  • Hospitality Agent

    2 days ago


    Doha, Baladīyat ad Dawḩah, Qatar Rotana Hotel Full time

    About the RoleWe are seeking a highly organized and detail-oriented Reservations Agent to join our dynamic team at Rotana Hotel. In this role, you will be responsible for managing and processing guest room reservations, ensuring that all communications are clear and concise, and providing exceptional customer service at all times.Main TasksProcess and...


  • Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels & Resorts Full time

    About Anantara Hotels & ResortsWe are a luxury hospitality brand that offers personalized experiences to our guests. Our properties are located in some of the world's most exciting destinations, offering guests unparalleled opportunities for discovery and adventure.As a Reservations Agent, you will play a critical role in delivering exceptional customer...


  • Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International MSI Full time

    About This RoleThis is an exciting opportunity to join the Management Solutions International MSI team as a Customer Service Agent.Key AccountabilitiesReservation Management: Manage all incoming booking inquiries, ensuring accurate input of details and maximizing occupancy across the Resort.Guest Relations: Provide professional, friendly, and knowledgeable...


  • Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels & Resorts Full time

    Job DescriptionManage incoming booking inquiries and maximize occupancy across the Resort.Provide exceptional customer service to guests, travel agents, and corporate clients.Upsell room types, packages, and services to enhance revenue.Accurately record guest information, preferences, and booking details in the PMS.Communicate guest requests and special...


  • Doha, Baladīyat ad Dawḩah, Qatar Anantara The Marker Dublin Hotel Full time

    Anantara's commitment to delivering heartfelt hospitality has earned them a reputation as a leader in the luxury hospitality industry. As a Guest Experience Coordinator, you will play a critical role in ensuring that every guest's stay is nothing short of exceptional.ResponsibilitiesManage all incoming booking inquiries, ensuring accurate input of details...


  • Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full time

    Role OverviewAs a Cluster Reservations Agent at Millennium Hotels and Resorts MEA, you will be responsible for managing room reservations and providing exceptional customer service.Key Responsibilities:Assist guests in making room reservations through various communication channels.Maintain up-to-date knowledge of hotel policies, procedures, and room...


  • Doha, Baladīyat ad Dawḩah, Qatar Hotelandresortsolution Full time

    About Our CompanyHailing from the heart of luxury hospitality, Anantara welcomes you to a world of enchantment and discovery. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, our resorts offer unforgettable journeys rich in adventure and relaxation.Job DescriptionThe Guest Service Centre Agent will play a...

  • Front Desk Agent

    2 days ago


    Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels & Resorts EMEA Full time

    Job DescriptionThe Front Desk Agent plays a vital role in representing the hotel to our guests throughout their stay. This position involves handling all front desk duties, including check-in and check-out procedures, cash handling, taking reservations, answering phone calls, and assisting guests with their inquiries.


  • Doha, Baladīyat ad Dawḩah, Qatar The Ned & Ned's Club Full time

    At The Ned & Ned's Club, we are committed to delivering exceptional guest experiences.Job DescriptionThe Guest Experience Agent will be responsible for managing incoming reservations, providing accurate information about services and availability, and addressing guest inquiries and resolving issues promptly and professionally.Key ResponsibilitiesManage...


  • Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotels Limited Full time

    About Four Seasons:Four Seasons Hotels Limited is a luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world strive to create unforgettable moments for our guests, and we aim to provide a world-class employee experience that fosters growth and development. We believe that by working together...


  • Doha, Baladīyat ad Dawḩah, Qatar Rotana Full time

    Key ResponsibilitiesAs a Guest Service Coordinator, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable. Your key responsibilities will include:Providing information about hotel facilities and services to guests.Processing guest room reservations and cancellations.Handling guest complaints...