Technical Architect

7 months ago

Doha, Qatar Qatar Airways Full time

About the Role:
You will be responsible for working in partnership with the project teams to analyze complex solutions, customer requirements, create information architecture and interaction design that maximizes the solutions potential in a human-centered framework.

You will lead and coordinate the design and prototyping for various initiatives articulating how a proposed UX design addresses strategic business, users and functional requirements. As a UX Architect you will be responsible for developing best-in-class user experiences (user interface designs, interactions, user flows, prototypes, etc.) in a fast-paced, agile environment. You will work closely with product, engineering teams and other stakeholders to create compelling and intuitive product designs based on a strong understanding of target user needs and business goal. You will manage senior stakeholder communications, escalations and conflicts and also effectively sell an idea with your excellent communication skills.

**Be part of an extraordinary story**:
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Roles and Responsiblilities**:

- Manage User-Centered Design (UCD) process
- Develop Information Architecture and user interface design concepts and techniques.
- Create user-centered design concepts, performs user research and testing, and analyzes user feedback for usability and accessibility
- Continuously review and improve the Design System and user experience guidelines based on user feedback and industry best practices.
- Perform Usability Testing execution, reviews, and results analysis, and address issues / gaps in design
- Develop best practices to focus on understanding user problems and hearing the voice of the customer as part of developing the best experiences for products and brands.
- Collaborate with customers & end users to determine project-level UX success metrics & KPIs.
- Communicate design decisions and rationale to business stakeholders, executives and team members.

Qualifications

**Experience and Qualifications**:

- High School Qualification / Vocational Qualification / Diploma or Bachelor Degree holder with minimum 7 years of experience as a User Experience Lead, Product Designer or a role in a similar UX-related field.
- Minimum 4 years of experience in managing a UX/UI team.
- Deep understanding of UCD principles, Information Architecture and Usability best practices.
- Experience with design systems and creating user experience guidelines.
- An available online portfolio is a must.
- Proficiency in the use of industry software such as Adobe XD, Figma, Sketch, Invision, or other visual design and Wireframing tools.
- Expertise in mobile-first product design and responsive frameworks.
- Solid understanding of Usability and Accessibility best practices, and an ability to create accessible products using A/B testing, customer feedback and other similar techniques.
- Hands-on expertise in Content Management Systems like Adobe Experience Manager (AEM), Salesforce, Drupal or other leading CMS systems will be an added advantage.

**About Qatar Airways Group***:
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**How to apply**:

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