Cluster Reservation Supervisor

2 days ago

Doha, Qatar Marriott International, Inc Full time

**Job Number** 22131671

**Job Category** Reservations

**Location** The Ritz-Carlton Sharq Village Doha, Ras Abu Abboud Street, Doha, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

  • Cluster Reservations and Royal Services Supervisor

    2 weeks ago

    Doha, Qatar RAFFLES Full time

    **Company Description** BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Cluster Reservations Coordinator

    20 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full time

    As a Cluster Reservations Agent at Millennium Hotels and Resorts MEA, you will be the initial point of contact for guests looking to make room reservations.Your role involves providing exceptional customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.Assist guests in making room reservations through...

  • Cluster Reservations Coordinator

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are seeking an experienced Reservations Operations Supervisor to join our team at Millennium Hotel & Millennium Central in Doha. In this key role, you will be responsible for overseeing reservation operations and providing exceptional customer service to our guests and travel partners. Your leadership skills and experience in managing reservations teams...

  • Reservation Supervisor

    2 days ago

    Doha, Qatar WHR Solution Full time

    **About Company**: Ramada Encore Doha is a 4-star business hotel located in the historic heart of Doha. Situated 13 kilometers - or 15 minutes - from the Hamad International Airport, the Ramada Encore Hotel offers modern accommodation to a world of business travelers. **Job Descriptions**: As Reservation Supervisor, you will be working under the general...

  • Room Reservation Specialist

    20 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full time

    The Cluster Reservations Agent will serve as the first point of contact for guests looking to make room reservations at Millennium Hotels and Resorts MEA.Key Responsibilities:Provide information about room availability, rates, and hotel amenities.Process guest reservations accurately and efficiently.Offer assistance and recommendations to guests based on...

  • Reservations Supervisor Leader

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

    Job Overview:We are seeking a highly skilled and experienced Reservations Supervisor to oversee the accuracy of room blocks, reservations, and group market codes. This role involves communicating company values and culture to new employees, reviewing and implementing new procedures, processing reservation requests, changes, and cancellations, and identifying...

  • Cluster Reservation Manager

    2 days ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22131676 **Job Category** Reservations **Location** The Ritz-Carlton Sharq Village Doha, Ras Abu Abboud Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities....

  • Reservations Supervisor

    15 hours ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22188739 **Job Category** Reservations **Location** W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new...

  • Cluster Revenue Manager

    4 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24027637 **Job Category** Revenue Management **Location** Al Messila a Luxury Collection Resort & Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Maintains the transient rooms inventory for the hotel(s) and...

  • Cluster Assist Manager- Reservation

    2 days ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22131678 **Job Category** Reservations **Location** The Ritz-Carlton Sharq Village Doha, Ras Abu Abboud Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists with the soliciting and managing of reservations sales-related...

  • Cluster Director of Revenue Management

    4 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24100708 **Job Category** Revenue Management **Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for balancing financial...

  • Reservations Operations Supervisor

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are looking for a highly motivated and experienced Accommodation Booking Lead to join our team at Millennium Hotel & Millennium Central in Doha. In this critical role, you will be responsible for overseeing accommodation booking operations and providing exceptional customer service to our guests and travel partners. Your leadership skills and experience...

  • Reservations Supervisor

    5 days ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22215787 **Job Category** Reservations **Location** West Bay Doha Autograph Collection, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...

  • Hospitality Reservations Coordinator

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

    Role and Responsibilities:The Reservations Supervisor will play a critical role in ensuring the accuracy of room blocks, reservations, and group market codes. This includes communicating company values and culture to new employees, reviewing and implementing new procedures, processing reservation requests, changes, and cancellations, and identifying guest...

  • Supervisor-reservations

    2 days ago

    Doha, Qatar Marriott International, Inc Full time

    **หมายเลขงาน** 22131671 **ประเภทของงาน** Reservations **สถานที่** The Ritz-Carlton Sharq Village Doha, Ras Abu Abboud Street, Doha, Qatar, Qatar ดูบนแผนที่ **ตารางการทำงาน**...

  • Cluster Reservation

    4 weeks ago

    Doha, Qatar RAFFLES Full time

    Company Description BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Reservations Agent

    2 days ago

    Doha, Qatar Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Reservations Agent

    3 days ago

    Doha, Qatar Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Reservations Team Supervisor

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Welcome to Rosewood DohaWe are a luxurious hospitality destination that redefines ultra-luxury for global citizens. Our two striking towers are inspired by the coral reefs surrounding Qatar, offering a unique lifestyle of authenticity and modern luxury.We aim to become one of the city's most dynamic culinary destinations with innovative restaurants and...

  • Reservations Agent

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22126698 **Job Category** Reservations **Location** W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation...