Head of Digital Insights and Intelligence
6 days ago
**About the role**
In this role, you will lead the data strategy, analytics and insights for Qatar Airways' Digital department by driving analytics initiatives across digital products, digital marketing, customer experience and overall digital business performance. You will work at the strategic level, ensuring the alignment of data initiatives with business objectives, while having sufficient technical depth to make informed and complex decisions. In this role you will be tasked with developing and executing a data and insights strategy that leverages advanced analytics, data governance, and actionable insights to optimize performance across all digital channels and customer touchpoints.
As part of your role, your responsibilities will be inclusive of, but not limited to the following:
- Develop and implement the overarching data analytics and insights strategy for the Digital department.
- Define key OKRs and KPIs, creating a framework for data visualization and dashboards that provide visibility across the organization.
- Lead the team in delivering advanced insights related to customer behavior, personalization and experience.
- Guide development of customer behavioral analytics to identify key drivers of customer satisfaction and business outcomes.
- Prioritize the backlog of initiatives related to digital products, customer experience and optimization, ensuring alignment with business objectives.
- Oversee the analytics efforts to ensure personalized engagement with customers and alignment with the broader digital strategy.
- Structure and deliver monthly, quarterly and annual reports that provide actionable insights from behavioral and transactional data.
- Lead the team in developing advanced analytics solutions, including predictive modeling, optimization, and prescriptive analytics.
- Provide regular insights into digital product performance, digital marketing efficacy, and customer behavior.
- Oversee the governance of the data layer, ensuring the quality and integrity of all data used across the digital department.
- Provide insights and recommendations to optimize customer engagement, digital marketing, and operational efficiency.
**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before
Together, everything is possible
Qualifications
**About you**
- Bachelor’s degree or equivalent in Data & Analytics, Business Administration, Engineering, or a related field
- At least 10 years of experience in data analytics, with substantial experience leading teams in a digital business context
- Technical proficiency with data analytics platforms such as Python, R, SAS, Tableau, and Power BI
- Experience with cloud-based solutions and architectures such as Azure or Google Cloud
- Strong leadership and strategic thinking capabilities, with a proven ability to lead cross functional teams in data and analytics initiatives
- Strong communication and presentation skills, with the ability to convey complex data insights to nontechnical stakeholders
- Expertise in data governance, data quality, and management practices
- Ability to manage budgets and understand P&L management & impact
- Experience with digital measurement, tracking methods and analysis
- Ability to work with cross
- functional and multi-cultural teams at all levels in a faced
- paced working environment
**About Qatar Airways Group**
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before
So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community
**How to apply
-
Technical Business Intelligence Manager
4 weeks ago
Doha, Qatar Qatar Airways Full time**About the Role** As the **Technical Business Intelligence Manager**, you will play a pivotal role in steering the Technical Business Intelligence (TBI) Strategy across various business units within your assigned portfolio. Your focus will be on specific projects that enhance our technical intelligence capabilities and drive business performance. **Key...
-
Finance Business Intelligence Manager
6 months ago
Doha, Qatar Qatar Airways Full timeAbout the role As the Finance Business Intelligence Manager, you will play a pivotal role in steering the Finance Business Intelligence (FBI) Strategy across various business units within your assigned portfolio. Your focus will be on specific projects that enhance our financial intelligence capabilities and drive business performance. Key...
-
Digital Marketing Executive
6 months ago
Doha, Qatar PUNJI DIGITAL PRINTING ADVERTISING EVENTS Full timeMust be based in Qatar. **Responsibilities** - Assist in the formulation of strategies to build a lasting digital connection with consumers - Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.) - Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness - Be actively...
-
Business Intelligence
6 months ago
Doha, Qatar VAM Systems Full timeWe are currently looking for Business Intelligence for our Qatar operations with the following terms & conditions. **Requirements**: - Bachelor degree in Business Administration/MIS, Computer Science, or a related field. Advanced degree preferred. - Minimum of 5 years of experience in business analysis, business intelligence, or a related role in the...
-
Head of Marketing and User Acquisition
3 months ago
Doha, Qatar Digital Dunes Full time**Key Responsibilities**: - **Strategic Planning**: - Develop and implement marketing strategies to drive user acquisition and engagement across various channels. - Set clear, measurable goals and KPIs for user growth and marketing performance. - Conduct market research and competitive analysis to identify opportunities and threats. - **Campaign...
-
Business Analyst/business Intelligence
6 months ago
Doha, Qatar Nair System Full timeNair Systems is currently looking for Business Analyst/Business Intelligence for our Qatar operations with the following terms & conditions. **Requirements**: - Bachelor degree in Business Administration/MIS, Computer Science, or a related field. Advanced degree preferred. - Minimum of 5 years of experience in business analysis, business intelligence, or a...
-
Business Analyst/business Intelligence
2 months ago
Doha, Qatar VAM Systems Full time**Company Description** **Job Description** We are** currently looking for **Business Analyst/Business Intelligence - Banking** for our **Qatar** operations with the following terms & conditions. **Skills and Education** - Bachelor degree in Business Administration/MIS, Computer Science, or a related field. Advanced degree preferred. - Minimum of 5 years of...
-
Digital Marketing Specialist
2 months ago
Doha, Qatar Links Customs Clearance and Transport Co. WLL Full timeDigital Marketing Specialist will be responsible for developing, implementing, and managing our digital marketing campaigns across various channels. You will work closely with the marketing team to drive online traffic, enhance brand presence, and generate leads. Key Responsibilities: - Monitor and report on campaign performance, providing insights and...
-
Senior Intelligence Support Engineer
6 months ago
Doha, Qatar Goldbelt, Inc. Full timeOverview: Global in service but local in approach, Nisga'a Tek is committed to high-quality service to those who defend us. Nisga'a Tek ensures mission assurance and execution for customers and warfighters. Providing intelligence, IT, cyber security, training, logistics, administrative, acquisition, and background investigation...
-
Digital Marketing Executive
4 months ago
Doha, Qatar Go Viral Agency Trading and Marketing Full time**Key Responsibilities**: - **SEO (Search Engine Optimization)**: Develop and implement effective SEO strategies to improve organic search rankings and drive traffic to the company's and clients' websites. - **SEM (Search Engine Marketing)**: Manage and optimize paid search campaigns across various platforms, ensuring maximum ROI and alignment with business...
-
Intelligence Support Engineer
6 months ago
Doha, Qatar Goldbelt, Inc. Full timeOverview: Global in service but local in approach, Nisga'a Tek is committed to high-quality service to those who defend us. Nisga'a Tek ensures mission assurance and execution for customers and warfighters. Providing intelligence, IT, cyber security, training, logistics, administrative, acquisition, and background investigation...
-
Head of Sales and Marketing
7 months ago
Doha, Qatar Solomon Cartwright Full timeWe have an exciting role for a Head of Sales and Marketing to work for our client in Doha, they are a NGO and have some very exciting projects they are working on. They have a mission to seed, practice, and promote ethical entrepreneurship and well-being through urbanism and architecture, agriculture and gastronomy, têxtile work, creative and intellectual...
-
Business Intelligence Specialist
4 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full timeJob SummaryWe are seeking a skilled Business Intelligence Specialist to join our team at PPL Dynamics. This is a critical role that involves analyzing complex information, creating data-driven insights, and presenting actionable recommendations to stakeholders.About the RoleLiaise with senior management to determine required information and data for...
-
Digital Marketing Specialist
8 months ago
Doha, Qatar More Creatives Full time**Position Title: Digital Marketing Specialist** **Location: Qatar** * As a Digital Marketing Specialist, you will be responsible for developing, implementing, and managing digital marketing campaigns to promote our products/services and enhance brand awareness in the Qatar market. Your primary focus will be on leveraging various digital channels to drive...
-
Lead Cargo Bus. Intelligence
4 months ago
Doha, Qatar Qatar Airways Full timeAbout the Role To develop data models through analytical data processing and guide business leadership to specific decision making. Support teams into providing solutions for internal stakeholder requirements and ensuring the MIS databases are refreshed and maintained in a timely and accurate manner. Guide internal departments in appropriate and effective...
-
Manager Business Insights
3 weeks ago
Doha, Qatar Qatar Airways Full timeThe air cargo industry is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways Cargo is leading this change. To support our vision, we...
-
Open Source Intelligence Analyst
6 months ago
Doha, Qatar Walsingham Group Inc Full time**Who we are**: Walsingham Group provides comprehensive service capabilities in operations and maintenance; energy and fuel management; infrastructure and logistics; training solutions; and intelligence support. With demonstrated experience supporting contracts within and outside of the United States, Walsingham brings a unique blend of worldwide logistics,...
-
Business Intelligence Analyst
3 months ago
Doha, Qatar Vistas Global Full time**We are looking for the Business Intelligence Analyst - Telecom.** - Bachelor’s degree in a relevant domain such as Management Information Systems, Information Technology, Informatics or related technical field - **At least 7 years of experience in BI with 5 years in a telecom environment**: - **Very good experience in PL/SQL and Tableau.**: - Strong...
-
Digital Marketing Specialist
7 months ago
Doha, Qatar Ajwan Group Full time**Key Responsibilities**: - Manage and optimize PPC campaigns, including Google AdWords and Facebook Ads - Conduct keyword research and optimize website content for SEO - Create and manage content for social media channels - Monitor and analyze the performance of digital marketing campaigns using web analytics tools - Identify trends and insights and...
-
Business Intelligence Specialist
7 months ago
Doha, Qatar Qatar Airways Full time**About the role** As Business Intelligence Specialist, you are responsible for conducting quantitative and qualitative analysis to study consumer behaviour, brand business intelligence, business performance as well as evaluating KPls for all functions including retail, F&B, store, category, inventory, warehouse, finance to ensure the Business is provided...