Project Coordinator

3 months ago


Doha, Qatar International Organization for Migration Full time

Position Title**: Project Coordinator (Compliance, Communications and**
**Cultural Orientation)**

Duty Station**: Doha, Qatar**
Classification**: Professional Staff, Grade P3**

Type of Appointment**: Fixed term, one year with possibility of extension**
Estimated Start Date**: As soon as possible**

Closing Date**: 03 October 2024**
- Established in 1951, IOM is a Related Organization of the United Nations, and as the leading_
- UN agency in the field of migration, works closely with governmental, intergovernmental and_
- non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the_
- benefit of all. It does so by providing services and advice to governments and migrants._

IOM is committed to a diverse and inclusive work environment. Read more about diversity and

Applications are welcome from first
- Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands;_
- Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People's Democratic_
- Republic (the); Madagascar; Marshall Islands; Micronesia (Federated_
- States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia;_
- Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas;_
- Tonga; Tuvalu; Vanuatu_

**_ Context:_**

The United States Refugee Admissions Program (USRAP) operates world-wide with a target of
providing resettlement opportunities to thousands of refugees each year. IOM provides a range
of services and support to the USRAP including, but not limited to, case processing, migration
health assessments, cultural orientation training, organized transportation and administration of
a travel loan and collections program. The Department of Mobility Pathways and Inclusion,
specifically the Resettlement and Movement Division (RMM), has the organizational
responsibility to provide direction, oversight, and guidance to IOM’s global support to all
resettlement programs.

Under the USRAP, Resettlement Support Centers (RSCs) provide critical support and
processing assistance for resettlement to the US. As part of an MOU between IOM and the
United States (US) State Department Bureau for Population Refugees and Migration (PRM),

to visiting US Citizenship and Immigration Services (USCIS) officers, facilitate security and
medical screenings, provide information about arriving individuals to resettlement agencies in
the US and offer Cultural Orientation (CO) training to individuals departing for the US.

Under the overall supervision of the Senior Site Lead (USRAP) in Doha, Qatar and the direct
supervision of the Senior Project Coordinator (Camp Al Sayliyah (CAS), Qatar) in Doha, Qatar,
the Project Coordinator (Compliance, Communications and Cultural Orientation) is responsible
for Compliance, Communications and Cultural Orientation activities for RSC Qatar.

**_ Core Functions / Responsibilities:_**

1. Provide daily management and supervision of RSC Middle East and North Africa (MENA),
Communications and Cultural Orientation (CO) activities, providing training, assigning duties,
and giving feedback to staff members on their performance on a regular basis to ensure high
quality work and the accurate completion of compliance activities.

2. Oversee training activities for RSC MENA staff members, including overseeing or serving as
the USRAP Training Focal Point in close coordination with the HR-Business Partner, overseeing
or leading the identification of training needs and professional development opportunities within
the RSC MENA, ensuring trainings are planned, organized and administered, delivering
trainings, recommending and implementing changes to training curricula and techniques and
developing new training packages.

3. Draft and update Standard Operating Procedures (SOPs), prepare and develop reports,
presentations, talking points, and briefings on activities for the RSC, IOM Country Offices,
Regional Offices, the USRAP Global Management Team, IOM Headquarters, RSC Partners and
PRM, and oversee or undertake a wide range of special and generally independent projects
serving all RSC pillars and remote processing sites, as well as RSC management and IOM
departments that are outside of, but support, RSC MENA activities.

4. Oversee activities related to at-risk persons, such as children, the elderly, persons with
disabilities, persons affected by sexual and gender-based violence (SGBV), and lesbian, gay,
bisexual, transgender and intersex (LGBTI) persons, including identifying and reporting on
at-risk cases, initiating and monitoring expedites, drafting and updating Standard Operating
Procedures (SOPs) and tools, acting as the protection liaison with partners, processing COPE
cases, providing training on interviewing at-risk persons, counselling minors, and analysing or
completing documentation on minors.

5. Monitor and track communication about potential fraud and malfeasance, handle fraud
allegations following internal guidance and instructions from the RSC management and the
Ethics Office at I


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