Collect & Spend Manager

7 months ago


Doha, Qatar Qatar Airways Full time

As Collect & Spend Manager, you will be responsible to consistently review and refine program structure as a whole, to make sure Privilege Club is the loyalty program of choice, while also ensuring the structure of the program enables the loyalty business of Qatar Airways is profitable.

Other key responsibilities are:

- Review program design and structure both with a holistic and micro level approach
- Keeping up with industry trends and loyalty world
- Exploring competitive collect and spend structures in loyalty programs such as spend based earn/burn/qualification and implement
- Review all Avios collection channels to ensure controlled liability growth
- Refine tier design and Qpoints
- Avios pricing of award tickets, upgrades, ancillaries
- With support from Avios Currency Specialist, Grow Cash & Avios business by improving its proposition for members
- Follow up key loyalty products with related teams
- Product management of loyalty currency initiatives such as redemption products

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
About You

We are looking for a passionate and experienced professional to join the Loyalty Team.
- Minimum qualification of bachelor’s degree or equivalent is essential
- 7+ years of job-related experience
- Product management skills on loyalty domain
- Possess experience or expert understanding of loyalty programs in Retail, Banking, and/or Aviation industries
- Advanced understanding of loyalty industry trends
- Proven experience of analyzing and creating insightful presentations on competitor landscape

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to Apply


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