Reservations Agent

5 months ago


Doha, Qatar Anantara Full time

**Company Description**
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.

As Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist the Reservations Manager for driving up
- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.

**Qualifications**
- Excellent communication skills
- Arabic Speakers preferred
- Experience in similar position is an advantage
- Knowledgeable in OPERA
- Be able to work shifts, weekends and public holidays
- Computer skills in MS Office and Outlook; experience with OPERA system
- Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
- Understand the dynamics of regional & local market, local competitors and events of the destination.


  • Reservation Agent

    6 months ago


    Doha, Qatar Accor Full time

    Reservation Agent Job DescriptionReservation Agent You are the beginning of an exceptional guest experience. As a Hotel Reservation Agent, you are setting the tone for the guest experience by creating a welcoming and positive environment that sets the stage for an enjoyable stay.What’s In It For You

  • Reservations Agent

    6 months ago


    Doha, Qatar Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    5 months ago


    Doha, Qatar Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    4 weeks ago


    Doha, Qatar Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    7 months ago


    Doha, Qatar Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    5 months ago


    Doha, Qatar Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    4 weeks ago


    Doha, Qatar Hilton Full time

    Roles and responsibilities A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservation Agent

    5 months ago


    Doha, Qatar Rixos Gulf Hotel Doha Full time

    **Reservation Agent** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated...


  • Doha, Qatar Hilton Full time

    Cluster Reservations Agent A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations...

  • Reservations Agent

    3 months ago


    Doha, Qatar Millennium Hotel & Millennium Central, Doha Full time

    As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes. **Key Job Responsibilities**: - Provide information about room availability, rates, and hotel...

  • Reservations Agent

    2 days ago


    Doha, Qatar Millennium Place Doha Full time

    As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes. **Responsibilities** - Provide information about room availability, rates, and hotel amenities. -...

  • Reservation Agent

    5 months ago


    Doha, Qatar Media Solutions Full time

    Now Hiring - Reservation Agent For The pool house **Requirements**: - Based Qatar. - Experience 1 year at least. - born in Gulf countries is must. - Working hours open. - Arabic and English Speaker **Job Types**: Full-time, Contract. Pay: From QAR1,500.00 per month

  • Reservations Agent

    3 months ago


    Doha, Qatar ROTANA hotel Full time

    Job DescriptionWe are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth...


  • Doha, Qatar HotelsCheapBooking.com Full time

    Hotel Reservation Agents, Doha **Responsibilities**: Manage online hotels reservations via company website. Assist customers or travelers who wish to make reservations with a hotel. Experience And **Requirements**: No experience is required. Prefer one year of experience and be familiar with the hotel reservation system. Proficiency in customer service...

  • Reservations Agent

    5 months ago


    Doha, Qatar Hilton Full time

    A Food & Dining Reservations Agent will serve as the main contact for reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    24 hours ago


    Doha, Qatar La Maison Hotel Doha Full time

    **Key Job Responsibilities**: - Process bookings according to the guest’s different needs and financial budget. - Respond to inquiries and grievances from guests in a prompt, courteous manner, and ensure to report the complaint/s to the head of department of any feedback received. - Provide effective and user-friendly guest service by engaging with all...

  • Reservations Agent

    1 month ago


    Doha, Qatar TIVOLI GROUP Full time

    Roles and responsibilities As Cluster Reservations Agent you will support the Cluster Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest...


  • Doha, Qatar JNP Trading Full time

    Travel Agency Hiring Opportunities in Qatar! We are expanding our team and looking for passionate professionals to join our growing travel agency! If you have experience in the travel industry and are ready to take the next step in your career, check out our open positions below: Arabic Reservations Ticketing Agent Experience: Minimum 1 year in...


  • Doha, Qatar The Ritz-Carlton Full time

    Process all reservation requests, changes, and cancellations received by phone, fax, or mail.Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.Explain guarantee, special rate, and cancellation policies to callers.Accommodate and document special requests. Answer questions about property...

  • Reservation Agent

    5 months ago


    Doha, Qatar voco Full time

    Sell the voco® Doha West Bay Suites product and services using up-selling and suggestive selling techniques - Promote the Hotel’s products and services - Maintain a high level of product and service knowledge about voco® Doha West Bay Suites. - Prepare and execute action plans which increase reservation sales and associated business - Offer waitlist...