Incident Manager
6 days ago
**MINIMUM EXPERIENCE/KNOWLEDGE**
Min 6 years of Change/Incident/Problem Management experience.
Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3/V4 with a minimum certification of Intermediate level.
Excellent written and verbal communication skills with multiple levels of the organization, including interaction with senior level stakeholders, internal and external.
Excellent ability to manage multiple high-priority efforts/competing priorities and flexibility to adjust to changing requirements, schedules, and priorities.
Self-driven and resourceful to achieve goals independently as well as work well in groups.
Experience in Incident/event management tools.
Ability to understand complex business processes and technical environments.
Project Management experience is a plus.
**MINIMUM ENTRY QUALIFICATION**
- BE/B.Tech Degree or equivalent in years of progressive experience in Service Provider environments.
- Able to work in shifts in a 24x7 environment in Client’s Enterprise Support with flexibility in work hours when needed.
- Preferably ITIL V.3 / V4 Expert / Intermediate Certification.
send your CV to 77701633
**Job Type**: Contract
Contract length: 3 months
**Salary**: Up to QAR10,000.00 per month
Application Question(s):
- Are you in Qatar?
**Experience**:
- Incident Management: 5 years (preferred)
License/Certification:
- ITIL V3/V4 - Expert/Intermediate (preferred)
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