Business Navigator

7 months ago

Qatar Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**:
Work together with the Store Management team members in an inspiring, supportive and challenging way to steer the Store towards growth, optimal performance and sustained long-term profitability, in line with IKEA & Al-Futtaim objectives and values.

**What you will do**:
**CASH OFFICE OPERATIONS**
- Oversee and control the cash office functions and ensure daily/ weekly and monthly routines are followed.
- Perform necessary Audit measures to ensure that the daily reconciliation of collections is true and fair in all aspects.
- Audit the cash in the Business Navigation department.
- Accountable for Cash Office transactions including the following:

- Daily reconciliation of store takings & reporting.
- Forex reconciliation and monitoring of exchange rates.
- Cheques collection and control.
- Tally of safe funds daily.
- Credit Card reconciliation.
- Gift Voucher redemption and reconciliation.
- Banking of the various tender types store petty cash.

**PROCESS AND COMPLIANCE**
- Follow up on previous audit reports & check the implementation of audit recommendations (including
- documentation).
- Support the Regional Office in creating, and amending SOPs to improve operational efficiencies, without compromising on the operational standards.
- Maintain store SOP library (digital and physical) for store team access as necessary.
- Ensure total compliance with IKEA and Al-Futtaim policies as applicable for operations & financial aspects.
- Proactively monitor areas of the Store that could lead to possible stock losses and fraud if routines are not updated and communicated properly. **Drive Sales & Profitability.**:

- Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion.
- Creates and executes strategies to maximize store sales and control expenses.

**RECOVERY**
- Manage and control all IT types and ensure audit compliance on stock movement.
- Achieve recovery index goals while minimizing recovery stocks.
- Analyze the increase in inventory stock movement and discuss with store management ways to optimize.

**FINANCIAL & OPERATIONS**
- Manage and share the following with the store team:

- Store sales tree: daily, weekly, monthly & yearly.
- Budgeting and forecasting: mid-month flash, monthly, quarterly, yearly, and 5/10 years.
- Store Business yearly business plan
- CAPEX plan and execution.
- Manpower budgeting.
- Analyze & discuss store P&L performance every month with the store team and follow up on the discussed action plan.
- Understand and help the Store Manager to control expenses in the P&L for the Store identify areas of opportunities and highlight out-of-line situations.
- Ensure that all administration routines are followed across the Store and show a proactive approach in suggesting checks and corrections in the store's operational processes.
- Work with the department head in the vendor/supplier selection process to ensure the best possible service at a lower cost.
- Accountable for preparation ROI for all activities and investment in coordination with the store team.
- Ensure that accurate reports are provided to the store/regional office management consistently to meet reporting deadlines.
- Coordinate preparation of store KPIs for store and regional management analysis and actions.
- Analyze and discuss individual department KPIs with the department; agree and follow up on action plans.

**PEOPLE MANAGEMENT & DEVELOPMENT**
- Develop cash office co-workers to maximize efficiency and future development.
- Active involvement in Store Manpower planning to maximize productivity.
- Active involvement in the staff planning process for the store to ensure coverage to maximize manpower productivity.
- Lead staff planning process in-store to maximize utilization of co-workers (right number, right time, right place).
- Lead and train the team to be able to carry out all cash office and admin/audit functions.
- Ensure training plans and development plans are in place for Recovery & Cash Office teams, with the support of L&D.

**What equips you for the role

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