Spa Manager Hilton Salwa
7 months ago
Spa Manager | Hilton Salwa
A Spa Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets.
**What will I be doing?**
As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage overall operations of the spa
- Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
- Ensure client experience is proficient including bookings, payments, and consultation cards
- Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development
- Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
- Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement
- Manage customer feedback effectively to ensure continuous service and programme improvement
- Instill brand values and standards to maintain quality on a daily basis
- Liaise with other hotel departments
- Ensure customers and guests receive friendly and consistent personalised service from all team members
- Respond to audits to ensure continual improvement is achieved
- Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
- Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests
**What are we looking for?**
A Spa Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Management experience within the spa industry
- Ability to meet financial targets
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the local market
- Relevant qualifications
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
-
Spa Therapist Hilton Salwa
3 months ago
Doha, Qatar Hilton Full timeSpa Therapist | Hilton Salwa A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with...
-
General Manager
7 months ago
Doha, Qatar Hilton Full timeGeneral Manager - Hilton Salwa Beach Resort & Villas Hilton Salwa Beach Resort & Villas is seeking for a General Manager who will be responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and guest satisfaction measures. One of the largest resorts in...
-
General Manager
7 months ago
Doha, Qatar Hilton Full timeHilton Salwa Beach Resort & Villas is seeking for a General Manager who will be responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and guest satisfaction measures. One of the largest resorts in the Middle East, Hilton Salwa Beach Resort & Villas is...
-
IT Supervisor
4 months ago
Doha, Qatar Hilton Full timeIT Supervisor - Hilton Salwa An IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. **What will I be doing?** As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for...
-
Restaurant Manager
2 weeks ago
Doha, Qatar Hilton Full timeRestaurant Manager - Hilton Salwa A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and...
-
Duty Manager hilton Salwa
8 months ago
Doha, Qatar Hilton Full timeDuty Manager|Hilton Salwa A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?** As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests,...
-
Waitress Hilton Salwa
4 months ago
Doha, Qatar Hilton Full timeWaitress | Hilton Salwa A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient...
-
Handyman Hilton Salwa
8 months ago
Doha, Qatar Hilton Full timeHandyman| Hilton Salwa A Handy Person is responsible carrying out daily maintenance, maintaining stock levels, and ensuring rooms and corridors are in working order to deliver an excellent Guest and Member experience. **What will I be doing?** As Handy Person, you are responsible for carrying out daily bedroom and corridor maintenance to deliver an...
-
Receptionist Hilton Salwa
7 months ago
Doha, Qatar Hilton Full timeReceptionist | Hilton Salwa A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in...
-
Learning & Development Manager Hilton Salwa
8 months ago
Doha, Qatar Hilton Full timeLearning & Development Manager | Hilton Salwa A Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Learning & Development Manager, you serve as an integral component of the Human Resources function by...
-
Barista/bartender Hilton Salwa
6 months ago
Doha, Qatar Hilton Full timeBarista/Bartender| Hilton Salwa A Bartender engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality. **What will I be doing?** A Bartender/Barista will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to...
-
Retail Attendant Hilton Salwa
2 weeks ago
Doha, Qatar Hilton Full timeRetail Attendant | Hilton Salwa A Retail Attedant will maintain the security and quality of the hotel stores so that administrative processes are managed in a timely manner and that customers are well served in the hotel's retail environment. **What will I be doing?** As a Retail Attendant, you will maintain the security and quality of the hotel stores so...
-
IT Technician
6 months ago
Doha, Qatar Hilton Full timeIT Technician - Female |Hilton Salwa An IT Technician will be responsible for providing guests and users with a high degree of satisfaction, technical expertise and timelines of problem resolution, strong service and effective communication skills are required along with a thorough understanding of desktop software and architecture, audio visual equipment,...
-
Commis I Hilton Salwa
7 months ago
Doha, Qatar Hilton Full timeCommis I | Hilton Salwa A Commis affects every Guest experience through food production and food presentation at our restaurants, bars, through room service, banquets, and in-hotel cafes. **What will I be doing?** As a Commis, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our...
-
Kitchen Technician Hilton Salwa
7 months ago
Doha, Qatar Hilton Full timeKitchen Technician | Hilton Salwa An Engineer/ Kitchen Technician will support the Engineering Team to efficiently maintain all Kitchen hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. **What will I be doing?** As a Kitchen Technician, you are responsible for designing, building, installing, and...
-
Spa Therapist- Hilton Doha The Pearl
6 months ago
Doha, Qatar Hilton Full timeSpa Therapist - Hilton Doha The Pearl A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in...
-
Resort Experience
8 months ago
Doha, Qatar Hilton Full timeResort Experience - Concierge Manager| Hilton Salwa A Resort Experience -Concierge Manager supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience. **What will I be doing?** As a Resort Experience -Concierge Manager, you will supervise the Concierge Team and set the department...
-
Entertainers/animators Hilton Salwa
8 months ago
Doha, Qatar Talent Pal Full timeEntertainers/Animators| Hilton Salwa AnEntertainer/Animators is responsible for conducting, coordinating, promoting, publicizing and facilitating club activities and programs in the Resort continuing effort to deliver outstanding guest service. **What will I be doing?** As an Entertainer/Animators, you are responsible for conducting, coordinating,...
-
Housekeeping Attendant Hilton Salwa
7 months ago
Doha, Qatar Hilton Full timeHousekeeping Attendant | Hilton Salwa A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests. **What will I be doing?** As Housekeeping Attendant, you...
-
Assistant Sales Manager
2 months ago
Doha, Qatar Hilton Full timeAssistant Sales Manager - Waterpark |Hilton Salwa A Assistant Sales Manager - Waterpark analyses local market trends and competitor activity to generate new future business for the hotel. **What will I be doing?** As Assistant Sales Manager - Waterpark, you analyse local market trends and competitor activity to generate new future business for the hotel....